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Reviews
01/15/2020
Provided by SuperpagesMy prius car suddenly stall during driving. so I towed my car to this store as towing company said it is closest mechanic. It is the first time I visit it.
I dropped the car at parking, the front desk told me I had to wait for 30-60 minutes before they can check,as every body is busy. I thought I could seek a second opinion during waiting since one mechanic told me over the phone there might be some complicated circuit problems. so I went to another store right next to do it for checkup. after 30 minutes I came back asking for this guy's diagnostic checking up. one old guy came in and yelled at me: questioning me why I went to his neighbor store. I had no clue why he is so rude and mad at me. I understand he hate his competitor. But I am the customer,I had every right to seek various opinions before I make a decision.
The old guy told me he was the store owner and major engineer. apparently he is senseless and still need to learn how to treat his customer from ABC. I will be very surprised he know how to repair a relatively complicated car problem, as he even can't figure out the simplest mechanism related with his customer.
I will let all friends around me how bad this store is
03/17/2015
This is the best auto repair shop I've ever used, in Miami or anywhere. It is FAR, FAR better than going to the dealer, where instead of talking to the mechanic you deal with a service manager or representative. We've been taking our Hondas to Audie and his crew for over a decade and have always been pleased with their knowledge, skill and general customer service. I've never been overcharged, and in fact often feel that Audie or his wife Carlene, who these days is sometimes the one behind the counter, has charged too little. Repairs are done quickly, and when something can be repaired under warranty at the dealer or be bought elsewhere more cheaply (e.g. tires or batteries), they'll recommend the cheaper choice. And by the way, although they specialize in Japanese cars, I've seen several other makes being serviced there.
08/22/2014
I have been taking my Honda's to Japanese Auto Care for over 20 years. They are one of the truly honest places around. I drive down from Broward county because they are honest and do excellent work. They only used certified Honda mechanics and use only Honda parts. They always deliver on time and honor their price quotes.
Details
Phone: (305) 666-1714
Address: 7005 SW 46th St, Miami, FL 33155
Website: https://www.japcarcare.com
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