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(410) 832-4555CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1055 Taylor Ave Ste 304Towson, MD 21286Write a ReviewWrite Review

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General Info
Aladdin Appliance Service, is a local company specializing in appliance service and repair. Serving the Baltimore metropolitan area, for more than 50 years, we're proud to say we service just about everything. Aladdin Appliance Service, Locally owned and operated, we strive to make your appliance repair and service needs as simple as possible, from the initial consultation all the way through any necessary follow-up services. Our trained staff arrives on time in an easily identifiable uniform, and our owner is out in the field every day, helping clients with the services they need. We are proud to have served you for so many years, and very happy to be celebrating more than half a century providing for your needs. Schedule an appointment today for any appliance service and repair needs you may have in the Baltimore metropolitan area.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (443) 608-5310

Brands
Fisher Paykel, GE, KitchenAid, Lg, Whirlpool, general electric, u-line
Location
Hillendale Square
Categories

Reviews

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PS
Prem S.

04/25/2017

Overall

Aladdin fixed our LG washer/dryer combo same day. We had several tricky issues which they figured out quickly. They really saved us by getting our washer dryer working again since we have 5 kids with lots of laundry!

They're knowledgeable, affordable, and fast. Perfect!

DS
D S.

11/03/2016

Overall

My interface with this company over the phone was very disappointing. Dennis is condescending and very rude. Customer service goes a long way and to me is just as important as the service itself. I'd definitely not recommend them to anyone.

KK
Kat K.

10/24/2016

Overall
Expertise
Promptness
Service

Called Aladdin at 11 a.m. & they were here within a few hours to repair our LG Washer/Dryer Combo! We received EXCELLENT SERVICE & would not only use them again, but would Highly Recommend their company! Dennis went above & beyond to explain how the appliance worked. (Needed a new Pump & Drain Hose.)

joanfgreenbelt

09/20/2013

Overall

My LG dehumidifier needed warranty repair, and this was the most convenient location. Since Aladdin Appliance is a long way from Greenbelt, Aladdin made an appointment for me to have it repaired while I waited. They fixed the problem in just one visit and it look less than an hour, despite paperwork and interruptions from other customers. If it weren't for their limited business hours, I would have given them a 5-star rating.

vinitagarey

05/01/2013

Provided by Superpages
Overall

well done with my samsung fridge, working good and noise is gone. Recommended.

anonymous

03/27/2012

Provided by Superpages
Overall

Bad customer service - how many phone calls does it take to set up an appointment? Three apparently and then they still don't appear and when you try and re-schedule they tell you they think someone more local would be better. Aladdin obviously don't need the business :(

mcwil03

10/18/2011

Provided by Superpages
Overall

Positive experience. My dryer would take hoiurs to dry, and they cam out and fixed it pronto. Found the builder did a bad installation on the duct work. I could have had a fire. Real knowledgeable, personable guys. Tired of dealing with "plumber's crack" repairmen, which they wernt, so I was glad to find them.

rgamber

07/26/2011

Provided by Superpages
Overall

Just had a great experience with these guys. Prompt servcie and good people. Thought I was going to have to replace dishwasher but they came out the next day, replaced bad control panel and i'm back up and running.

mfricker

07/12/2011

Provided by Superpages
Overall

When our just out of warranty LG refrigerator stopped keeping our food cold we called Aladdin and asked them to come out to take a look. They showed up on time and quickly diagnosed the problem and told me the cost to fix it. I asked them to go ahead with the repair and was pleased to hear that they had the part to repair it right on their van. The technician told me that they know what goes wrong with most of the major brands and that they try to keep those parts on the van for quick repairs. Mark

anonymous

06/21/2011

Provided by Superpages
Overall

NO Issues with this company. My wife was frantic that she would not be able to do the laundry. One day, one promise and a professional response. Use them to keep the wife happy.

bblast87

10/10/2010

Provided by Superpages
Overall

Horrible experience. Very unprofessional. Showed up 45 minutes late. The part they needed came in over a week late - I had to call them 3 times to learn this. Then, they couldn't do the actual repair for another week! No apologies - customer service is non-existent. I'd rather buy a new machine than pay these people one more dime.

anonymous

02/28/2010

Provided by Superpages
Overall

Great company. Couldn't get anhyone to come out to my neighborhood, came same day and fixed it. will use again.

anonymous

02/28/2010

Provided by Superpages
Overall

Great company. Couldn't get anhyone to come out to my neigborhood. Came came day and fixed it.

anonymous

12/03/2009

Provided by Superpages
Overall

Well within their power to assist me with my appliance problem but they failed to do so. Either they just didn't feel like it or are genuniely looking to make my problem worse - will NEVER deal with them again and I advise others to refrain from doing so

anonymous

12/01/2009

Provided by Superpages
Overall

I definately would not call Aladdin again. They failed to keep a service appointment and did not let us know that they weren't coming.

Details

Phone: (410) 832-4555

Address: 1055 Taylor Ave Ste 304, Towson, MD 21286

Website: http://aladdinapplianceservice.com

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