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General Info
Therapeutic massage spa, with a focus on holistic wellness & bodywork by world class master therapists. Since 2006 our mission has to help clients experience a world of difference in their lives. Our urban oasis spa is located just off SE 17th St. & US1. Minutes from all major beachfront hotels, airport cruise port, our talented therapists are pain and stress relief specialists for weary travelers. Service to your office, home, hotel, or yacht. Voted best candle light couples massage & Fort Lauderdale's top massage spa w Organic Skincare by Satnarine. The Bamboo Garden Room Outdoor Massage experience is a seasonal tropical highlight. Even enjoy a Massage On The Beach! Make your vacation extra special with a relaxing massage & world-class medical-based therapy. Whether you are looking to just chill or looking for a long-term solution to shoulder & neck pain, headaches, posture improvement, flexibility, foot pain, knee pains, back pains, sciatica or other issues, we are here to help.Therapeutic massage spa, with a focus on holistic wellness & bodywork by world class master therapists. Since 2006 our mission has to help clients experience a world of difference in their lives. Our urban oasis spa is located just off SE 17th St. & US1. Minutes from all major beachfront hotels, airport cruise port, our talented therapists are pain and stress relief specialists for weary travelers. Service to your office, home, hotel, or yacht. Voted best candle light couples massage & Fort Lauderdale's top massage spa w Organic Skincare by Satnarine. The Bamboo Garden Room Outdoor Massage experience is a seasonal tropical highlight. Even enjoy a Massage On The Beach! Make your vacation extra special with a relaxing massage & world-class medical-based therapy. Whether you are looking to just chill or looking for a long-term solution to shoulder & neck pain, headaches, posture improvement, flexibility, foot pain, knee pains, back pains, sciatica or other issues, we are here to help.
Payment method
check, amex, master card
Neighborhood
Downtown Fort Lauderdale
AKA

Planet Massage Spa

Categories
Other Information

Price Range : Above Average

Reviews

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Michele S.

09/14/2015

Overall

DON'T WASTE YOUR TIME OR MONEY AT PLANET MASSAGE.



I am a veteran at receiving massages. I've had some great ones along the way and some that were acceptable. This one was neither. To be honest, I've had much, much, better massages for a lot less cost.



I was sure I changed my appointment to Friday, never the less, where ever the miscommunication was, I was told, by phone, on Thursday, at a quarter past the hour that I'd missed it. I was not asked if I could still make it in. I asked If I could re-schedule. I could and did, but I was charged another $85.00 to re-book. Any "discount" I may have gotten by purchasing through Groupon flew out the window with the additional $85.00 charge. My groupons were even marked as "redeemed" so in order not to loose the $140.00 ($100.00 to Groupon and $40 mandatory prepaid gratuity) I'd already paid I was forced to pay an additional $85.00. When I arrived for the massage, I had to wait 35 minutes, 25 minutes past my appointment time. The Masseuses were very nice but the massages were mediocre at best. Two or three strokes on one's calf, thighs, arms, etc. does not qualify as a massage. I had "kinks" in my shoulders and my masseuse dug into them causing me to nearly come to tears. Again, I'm no rookie at getting massages and in the past, my masseuses were competent in working out the "knots" without digging their fingers, knuckles and elbows into the already sore, inflamed muscles. No cold pack was given to place on the tenderized muscles for after the fact. The rest of the "massage" was barely a rub down.



massagetherapy.com/artic…



Being forced to pay a 20% gratuity up front BEFORE services are rendered is, in my opinion, another form of extortion. By demanding "GRATUITY" upfront it completely voids the meaning of the word.

gra*tu*i*ty (grtu ti, -tyu-) ., pl. -ties.

1. a GIFT of money, over and above payment for service; tip.

2. something given without claim or DEMAND.



The "office manager" was inflexible and stood by the Planet Massage rules outlined in the Groupon certificate indicating that I agreed to them. I, in fact, did by proceeding with the purchase. It was negligent of me to miss that clause on the agreement that there was a "mandatory gratuity" which has to be paid at time of booking. Forget what kind of service you expect; you've already paid 20%, good, bad or indifferent. Management is completely inflexible, more concerned about the bottom line than in helping people and could use a course in PR.

Details

Phone: (954) 763-1619

Address: 500 SE 15th St Ste 104, Fort Lauderdale, FL 33316

Website: http://www.planetmassage.com

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