More Info

Email
Brands
Toyota, Volkswagen, international
Payment method
discover, visa, mastercard, amex
Neighborhood
Nob Hill
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
GB
Grant B.

12/30/2013

Overall

I accidentally smashed my undercarriage on a curb and really messed up my drive shaft. I had many errands to run that day and didn't know what to do. Before panic started to settle in I asked my GPS where there was a car shop nearby and was fatefully directed to Jim’s Automotive. I was eternally grateful where I ended up because I was promptly on my way. I was afraid that I had ruined my car and needed a new drive shaft and who knows what else. Jim and his team were able to quickly take off, grind, hammer, heat and repair my car as I relaxed and gathered myself in the guest waiting area. Even the repairs were cheaper than I had presumed. They treated me like a family member in need. I will not ever forget it. Check them out at Jimsautomotive dot com.

AT
Alex T.

12/30/2013

Overall

The front office staff is always quick to answer the phone with a professional attitude. They call back right away with useful information, time frames and relays the correct information to the shop as to what the next task is. Always has a great, fast fun and friendly attitude. His main office staff is another driving force to be recognized as an asset to Jim’s shop. He has one of the best logistical minds on the market, very efficient at ordering the correct part at the right price. Always follows up on where the part you need is. outstanding service!

GB
Grant B.

12/30/2013

Provided by Superpages
Overall

I received amazing service from Jim and his team. I was treated with respect and business like from the front support team. They made sure I was taken care of properly and answered any questions I had about parts and prices with honest answers. His technicians did a bang up job on my car diagnostic and installing my new pump. Jim himself taught me how it all worked. Thanks again for the great work.

AT
Alex T.

12/30/2013

Provided by Superpages
Overall

The mechanic that recently worked on my car is a very talented individual who is not afraid of getting dirty. I have personally seen him take apart my engine and put it back together faster than I thought possible. A mind trained for many years for the love of fixing cars. Always ready to take on the hard projects.

GB
Greg B.

12/18/2013

Overall

The gentlemen at Jim’s Automotive are always promptly ready to get down to business and make sure their guests are taken care of. They have a very clean and warm environment inside the guest waiting area as well as a maintained clean and healthy shop. A clean shop is a happy shop.

GB
Greg B.

12/18/2013

Provided by Superpages
Overall

At Jims Automotive all of the employees are willing to spend a little extra time, effort even blood sweat and tears to make sure that the job is completed correctly and completely. Thanks for finding that broken belt that otherwise could have gone unchecked.

andrewhernandez

10/18/2013

Overall

This shop is a RIP OFF! They were trying to charge me almost $1,200 to replace the fuel pump on my 2001 GMC Yukon saying the part was $450(which is only $175) and takes 5 hours of labor to change at $110/hr. It takes no more than 2 hours to change, you just need to drop the gas tanks, unscrew couple screws, replace, and you're done! They also tried to change other parts that are working fine.

I ended up taking my car back to another mechanic which cost me only $450 for parts and labor. I was very upset because they didnt want to give me my car back until I paid them 1 hour of labor $117.50. Avoid this place at all cost!

roderunner

09/22/2013

Overall

DON'T BRING YOUR CAR HERE! What a ripoff! Had the A/C reconditioned and recharged. $1500 and a week later when I got it back the A/C wouldn't cool below 55 degrees. After 3 or 4 attempts to get Jim's Automotive to fix it, and he tried every trick and cheat in the book to make it cool without taking it apart, he finally agreed to fix it for another $150. It still didn't cool below 45 degrees and the A/C quit working by the end of summer. He talks a good show, but that's all it is.

eotero1

01/15/2013

Overall

This place is a rip off. We were charged $110 per hour for just diagnosing our Jetta, totaling almost of almost $400 for 4 hours (not including fixing it!). The Jetta dealer at University VW only charges a flat rate of $50 to diagnose, so we should have taken it there. Jim, the owner, called my husband back after my husband asked if he would match the price so we would have Jim's Automotive do the work (fix a fuse box). Jim was nasty when he called back, saying that he would not match the price and told us that if we didn't pick up our car (it had been there almost 2 weeks, because he and my husband kept playing phone tag) that he would start charging us a daily rate to keep it there. I've never heard of a reputable mechanic charging this much just to diagnose it; and if they did, they would apply it to the cost of the fix. This guy is trying to retire on one diagnosis. I'm surprised people continue to keep him in business. Now, we plan on getting our car fixed at a REPUTABLE dealer. Bottom line: if you feel the need to donate your money, do so at a charity, not Jim's Automotive - because that's exactly what you'll be doing.

axelfoley

07/02/2012

Overall
Jim's Automotive was able to h...

Jim's Automotive was able to handle my custom-aftermarket-install like a champ! I wasn't going to trust my brand Chevy Cruze--with only 500 miles--to just any mechanic. Jim is a master aluminum fabricator and fashioned custom brackets for the engine compartment and interior console in order to mount new component parts. Beautiful craftsmanship. The job required a lot of engineering and he generously took on the project with much care and pride in his work while accomodating my needs. The shop is spotlessly clean and his crew seems to be a cut above. Gladly give him my business in the future.

apickycustomer

01/30/2012

Overall
I always feel you pay for what...

I always feel you pay for what you get. I took my 2003 Honda to Jim's Automotive for a 90K service. It was very detailed and great input on services that they even mentioned I did not need at the current time. I work hard at what I do and try to constantly improve myself in my field. I respect people who also do the same and when a friend told me that they won a national award for service and repair, then I made the change. I will not go to another auto shop that makes shortcuts that has an effect on my safety in driving my vehicle.

Thank you Jims Automotive

Todd Kersting PGA Professional

johnjohn

10/27/2011

Provided by DexKnows
Overall
to high

went here for repair. way to high prices. bad feeling here

Roger

10/03/2011

Provided by DexKnows
Overall
Towing

I hope we are contacting the right place. JAMES BONES TOWING ????We had a tire blow out on our motor home near exit 203 on interstate 40 just east of Moriarity, New Mexico. You folks sent out an excellent person by the name of Jason. He was so very kind and polite. Because good Sam did not tell him that we were in a Motor Home, He did not have the proper tools to assist us. However, he made sure we were OK and would not leave us along side the road until he knew for sure we had the proper help coming.You need more Employees like Jason.Thanks againRoger and Creta KolboSalome, AZ.

RE
R. Evans

06/28/2011

Provided by DexKnows
Overall
Great people, excellent service

I have a Honda Hybrid & use this shop exclusively because I know that they stay up on the latest training & technology. I see a bad review on this shop and can't help but believe this review was posted accidentally on this account because I recommend this place to all my friends & family who have foreign cars

joe

06/24/2011

Provided by DexKnows
Overall
bad mechanics

These guys can not fix a thind do not go here

dan

06/22/2011

Provided by DexKnows
Overall
caled the n word by this jim white owner

My car was messed up over here. Took it back was called names and threatened. Was called the n word was going to smash this guy up. but figured i would go to jail. Name of this guy is jim, if you are not white do not go here . you will be called a n....

Ms Jones

05/27/2011

Provided by DexKnows
Overall
Got Taken

I am a elderly woman on a fixed income. I recently took my car to Jims on Coal. I truly trusted the gentleman at the desk when he told me thay would take care of my vehicle. After several times of taking the vehicle back to Jim he has snot been able to repair my vehicle he charged me well over $1,500.00 for the repairs which did not work out from day one. I only get $250.00 per month and can not afford to fix my vehicle now. I have been taking the bus for 2 weeks now. I am 93 yrs old and am very scared taking the bus in the SE part of town. Jim did not seem to care and has refused to help me with my vehicle after stealing my money.

Ms Jones

05/27/2011

Provided by DexKnows
Overall
Got Taken

I am a elderly woman on a fixed income. I recently took my car to Jims on Coal. I truly trusted the gentleman at the desk when he told me thay would take care of my vehicle. After several times of taking the vehicle back to Jim he has snot been able to repair my vehicle he charged me well over $1,500.00 for the repairs which did not work out from day one. I only get $250.00 per month and can not afford to fix my vehicle now. I have been taking the bus for 2 weeks now. I am 93 yrs old and am very scared taking the bus in the SE part of town. Jim did not seem to care and has refused to help me with my vehicle after stealing my money.

Details

Phone: (505) 256-1531

Address: 4401 Lead Ave SE, Albuquerque, NM 87108

Website: http://www.jimsautomotive.com

People Also Viewed