Cloud Nine Pet Resort and Spa

Chula and Chica had a wonderful time there today. They got their paws paws looking good for the holidays, along with a fabulous haircut and smelled so so good. They usually stay for the day but had to leave early today. When they do stay they come home worn out but very happy. Their friendly staff always take care of me and my babies.

You can also go to their website at cloudninepetresort.com and check out the resort features along with their grooming info.

Took both my little dogs in yesterday and it turned out to be a very sad day. They have a picture attached of how the Shih Tzu is supposed to be groomed with detailed notes. Yesterday, a different groomer I hadn't seen before, decided to shave all her hair off her ears. I can't believe a groomer could make such a mistake. When I had stopped by an hour earlier, groomer had just started on her but groomer was too busy on her cell phone to be paying attention to what she was doing. She never got off her cell to answer how much longer. #1 groomer should have been talking to me, not a third-party receptionist; #2 if groomer had a problem with the picture, then why not call me for clarification? Groomer never came out to say she was sorry or to apologize. None of the other groomers that have come and gone have had any problems. I wonder why there are so many groomers going through there?