Denny's

I've been to Denny's all over ... many times. This location set the record for the most miserable service ever! Three of us arrived and had to wait nearly 5 minutes to even be acknowledged, even though we made eye contact with three different employees. When we were instructed to sit wherever we pleased, there were at least 7-8 tables empty but only one that was (mostly) clean. After waiting more than 5 more minutes to have a server come by, we chose to order everything at once. Our drinks came out - eventually. Probably 6 minutes later. The food, on the other hand, took 30 minutes to arrive. In that nearly 25 minutes period, our server (or any server) never even approached our table ... although every drink sat obviously empty. When the food was delivered, the server said she would return with drinks right away. All three of us were 90% done with our meals when we finally gave up and my cousin headed toward the server to ask for a drink. The server stepped back to the counter and handed her a diet coke that looked like it had been poured at least 10 minutes before. Then, she had the nerve to hand her my tea refill and ask her to deliver it to me. I'm pretty certain that's not the customer's job. My father asked a total of 4 times over a 30 minute period for a refill of coffee. Sad.

When we arrived, the place seemed busy for a Thursday night and the number of employees working, so we made am effort to be patient. But, this took it to the extreme. When customers began to clear out, the servers slowed down even further and all the tables were left filthy. With 2 servers, what appeared to be a shift manager floating from register to tables to the kitchen, I was shocked that they weren't able to offer even borderline service to the remaining 5 tables.

We have no major complaints about the food. Everything was what you'd expect from Denny's except the bacon, which was a pathetic, tiny crumble of nothing.

There were no high expectations for an exceptional dining experience here. We just wanted a quick and simple breakfast for dinner with nice service. This was so far off from that. The terrible service came from the moment we walked in the door until the fiasco with the check, caused by the server not listening.

To make it even worse, there was not a single smile or polite word in the place.