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BBB Rating
A+
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Services/Products
Water Heaters.
Categories

Reviews

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EA
Ed A.

07/08/2014

Overall

DO NOT HIRE OUTHOUSE PLUMBING!!!!!!

Hired Outhouse Plumbing to change over two outside faucets. The owner/operator came and did the work. Walked back and forth to his truck about 6-8 times grabbing one tool at a time and the job took an hour and 20 minutes, charged me 2 hours @ $90 an hour. (totally fluffed it up to 2 hours of work) I didn't even have a problem with that until I tried the faucets. The volume on them was significantly decreased by about 30% or more! I called him back to come check it out and his big explanation was "well I'm not an engineer". ( you are a plumber though, right????) He claimed that this was all he had and it was the newest and greatest. I asked several times if he could get something else and he continued to blame his supply house. Three weeks later he finally got new faucets and came over to change them. I told him I would give him 50$ for his time to swap his crappy parts out, he said $75 cash. He showed up with an invoice already printed out for $50. I didn't have cash on me, he wouldn't accept a check, packed his stuff and left. ( he took a check the first time) I also have the funniest feeling that this swap out job wouldn't have taken 1:20 minutes either...... probably in and out in 40. DO NOT USE Outhouse plumbing unless you want to pay triple.

Details

Phone: (413) 781-3353

Address: 33 Brice Rd, West Springfield, MA 01089

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