Noah's Ark Animal Clinic of West Chester

you guys were rude told us you didn’t have a big enough casket for my dog.

Please do not take your pet to Noah's Ark Animal Clinic of West Chester!! Our 15 month old Boxer passed away due to complications from a surgery they performed at this location. He was otherwise a young, healthy puppy and now he is dead! They left us with a $2500 bill and memories of our dog. We are heart broken and cannot believe that such "Non-experienced"
vets would have any business taking care of animals. Our dog had nothing but complications after surgery, was a critical patient and should have been taken care of. We trusted them, we gave them our pet to take good care of and return, the same way we left him. I had to go back and see him dead and it broke my heart. I want them to admit they were wrong and pay the bill. DO NOT MAKE THE MISTAKE AND MAKE THIS YOUR VET!

They are very rude and unprofessional at the West Chester location.. We took my 1 year old pit bull to them for an ear infection and they ended up telling me I had to get a parvo test done because she was behind on shots. She was not showing any symptoms of parvo except she had a watery bowel movement once and she didn't eat for 1 full day. She was not throwing up nor did she have a fever and there was no blood in her poo.. We agreed to let them do a parvo test which they came back and said it was POSITIVE for parvo and they gave me a $271 bill to treat her for parvo which was 2 shots, 1 was antibiotics and the other was medication to keep her from vomiting and then a bag of IV fluids to give her daily to keep her hydrated. I took her home and by the next day she was feeling better. She was eating and drinking and no longer had watery poo and she was urinating normally so I only gave her the IV fluids for 1 day since she seemed totally fine.. It's been 5 days now and she's been fine every since except for her ear is still red because they refused to give me medicine for her ear which was the whole reason I took her there.. I've been doing a lot of research online about parvo and according to everything that I've read she should've been deathly ill and she never experienced anything like that.. Two days after I had her in there I called to ask a few questions about my dog and if I had to give her the IV fluids if she was drinking and not throwing up and they were supposed to call me back and they never did.. I love my dog and I would do anything I could to keep her healthy but I feel like they might have lied to me just to get more money because I don't believe my dog ever had parvo and if she really did wouldn't they have called me back when I called them with concerns considering that is such a deadly disease.. I don't know about any of the other locations but I definitely would not recommend the West Chester location.. Especially if you are behind on shots..

We were rushed in and out. Charged for a splint that cat had off within an hour. Due to not being provided an ecollar. That we were never informed we needed! Call disconnected twice when we asked to speak to the manager. 5 days later general manager contacts us. Still no answers besides waiting on a call from the West Chester location manager. Colerain is GREAT been going to that location for years with no problems. West Chester however we will NEVER be back. If this problem isn't resolved we will be finding a new veterinarian to care for all of our fur babies

Thank you so much Noah's Ark for all of your hard work and efforts!

My wife & I picked up our cat this morning & we are very pleased. All is well and we were very happy with the final bill. We will continue to use Noah's Ark Animal Clinics.

I could not be happier with my visits her. The service and prices are amazing!