More Info

Quality Automotive Parts, Service and Repairs.

General Info
We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Auto Repair, Auto Parts, Car Parts, Car Repair, Truck Parts, Truck Repair, Auto Oil Change, Auto Inspection
Brands
ACDelco
Neighborhood
Saranap
Categories
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
mjulie8310

10/03/2010

Overall
I trust them

I would highly recommend Frank's service. It is reliable, friendly and dependable. I really appreciate it and have been a regular customer since 1984. I trust them.

Overall
should call and ask approval

Normally I have always been satisfied with their work. However, I if there are problems what should be dealt with they should call and ask approval do handle it while they have the car, not just write it on the Under Car Inspection report. I have no idea what "sway bar ushing worn and noisy" means or if it is a major problem that should be corrected ASAP.

saxbysheila1022

08/24/2010

Overall
You can trust them

You can trust them: if they aren't sure how to fix a problem, they'll refer you to a competent shop

justinwayne2476

08/04/2010

Overall
Completely trustworthy

Great Customer relations! Completely trustworthy. Always there in a time of need.

g.catherine1812

07/26/2010

Overall
Service is excellent

Service is excellent and all those working there are very informative and courteous

Overall
A great mechanic

excellent and good relations to the customers. A great mechanic that explains the problems to you

glconner2

11/05/2009

Overall
Honest

I'm sorry paulpoint had a bad experience, but I've known the Frank Brothers for over 30 years, and I've never had reason to believe that they were anything but straight in their dealings.



Gary C.

smallsample34

10/07/2008

Overall
Family Experience

I brought my car into Frank’s Auto service with a check engine light. I was amazed on how clean there shop was; it was the cleanest shop I had ever seen. They were able to look at my car right away and diagnose the problem. I decided to leave my car for them to fix. They took me home and picked me up when the car was finished. I felt like a part of the family after leaving and knowing they did a good job.

paulpoint

06/10/2008

Overall
Dishonest!

I took my car to Frank's Auto with a slow water leak. He gave me an estimate of $400, claiming he needed to replace the thermostat housing, that it costs $140 for the part and $250 for 2 HOURS LABOR!



I went to another shop and they said they would charge me $70 for the part and complete the job in less than an hour. I actually paid for a gasket only (the housing was fine) and one hour labor at $80. The repair was about $100!



Don't be fooled by the friendly family feeling they try to promote at this shop.

Details

Phone: (925) 942-3677

Address: 1255 Boulevard Way, Walnut Creek, CA 94595

Website: http://www.franksautoservice.com

People Also Viewed