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AKA

Acacia Aveda Lifestyle Salon Spa

Aveda Corp

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Parking: Lot, Private

Bike Parking: No

Wheelchair Accessible: Yes

By Appointment Only: Yes

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KM
Kanchan M.

12/18/2016

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Worst experience!
I went to this salon at the urging of a friend because I wanted to do a radical color change from black to blonde.
While the service there is very friendly, the results were NOT ACCEPTABLE. Sarah Elizabeth left bleach in my hair for 4 hrs the first time and 2 1/2 hrs every other month I went for 8 months. I thought this was necessary to make such a drastic change.
However a friend of mine who is a hairstylist was worried about how DRY AND FRAGILE my hair HAD BECOME. When I told her how long I sat with the bleach on my head, she said that it wasn't necessary.
Sarah Elizabeth always booked me for three hours and spent most of the time in the break room. Once when she was on vacation another girl did my hair and had only booked me for two hrs, with the bleach on my hair for one hour. Still my hair was very dry and breakable. I again thought it was just a result of a drastic change and since my hair short I knew it would grow out soon.
When I found out how NEGLIGENT this was I stopped going there. Now I have my hair done at Zinnia and was finished in 2 1/2 hours including cut. I recommend Zinnia highly.
If you want to spend $259 and 5 hrs to get your hair done and chemically burned, go to Aveda otherwise try somewhere else!

Details

Phone: (607) 785-1000

Address: 1308 Vestal Pkwy E, Vestal, NY 13850

Website: http://www.acaciasalonspa.com

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