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(480) 345-8570Visit WebsiteMap & Directions3030 S Rural Rd Ste 109Tempe, AZ 85282Write a Review

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Fax: (480) 345-0245

TollFree: (888) 432-6400

Payment method
all major credit cards, amex, discover, master card, visa
Neighborhood
Brentwood Cavalier
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Reviews

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KR
Kathleen R.

07/20/2016

Overall
Expertise
Professionalism

We hired John O'Coin from Housemasters to check an older mobile home we were thinking about purchasing. He brought a couple of issues to us, and we took them to the homeowner and they rectified the deficiencies. A couple of months later, we needed to have the house leveled. When Superior Mobile Home Repair got under the house, they told us there were holes in the vents and insulation missing from all over. We also had TERMITES. This is unacceptable. I attempted to email Housemasters and, evidently, I was given the wrong email address because it came back as undeliverable. Imagine that! Hopefully Housemasters will pay us back for all the repairs we had to have done (over $2,500) since THEY were supposed to thoroughly inspect this house. We NEVER would have bought it, had we been told the TRUTH. I'll keep trying to reach their Corporate office and IF I get my issues resolved, will retract this review. Until then, DON'T HIRE THIS COMPANY, even if your realtor says they're good.

JB
Jango B.

06/09/2016

Overall
Expertise
Professionalism

My wife and I ordered a home inspection from HouseMaster, and asked that they check specific issues before we bought the home. The issues were not inspected thoroughly by the inspector, Gene McCubbin, which is proven by the fact that I asked for the roof over the living room to be checked, and it was not. We bought the house based on the report from House Master, and now we are looking at thousands of dollars worth of repairs just to make it safe to live in. There's a hole in the floor, and the roof is as soft as butter. If he had done any inspecting at all, he would have found these things. When I left a message with HouseMaster about the issue, I was contacted by the manager, and told that I have no recourse in the matter, or any chance of remuneration for their failures which has cost me and my wife our life savings. He told me if I take them to court, they "will crush us", and I will have to pay their court costs. Buyer beware!

Details

Phone: (480) 345-8570

Address: 3030 S Rural Rd Ste 109, Tempe, AZ 85282

Website: http://www.housemaster.com

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