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(281) 355-7112CallVisit WebsiteVisit WebsiteMap & DirectionsDirections18430 Kuykendahl RdSpring, TX 77379Write a ReviewWrite Review

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DK
Dominic K.

12/12/2015

Overall

Stay away. If I could give zero I would not just for the quality of the food but for the horrible customer service received when they messed up our order and I had to call to try to get it fixed. I was cussed out, called crazy and psycho and hung up on. My wife was also called crazy and was told I needed to be committed. All because they sent the wrong soup then try to tell me they didn't have the soup and had told me when I ordered. But, they didn't tell me, in fact, they repeated my order back with the soup I had ordered. It's apparent that they didn't realise they ran out and just sent whatever. When I tried to get them to send a different soup they said no because they told us they didn't have the soup and sent two of the other soup I ordered. I then tried to get them to pick the food back up and refund but again they refused, sticking to their lie. The manager got on the line and verified my number and then hung up on me. I tried calling back but no answer and called on different phone and they answered. Apparently they were seeing my number on caller ID and not answering. When I got them back they guy at first acted like he didn't know who I was then when he acted like he just remembered he told me that no refunds and that I was a mother effer. I then informed him I at this point was reporting them to BBC and writing them up on the websites for their poor service. I was continued being cursed by the guy till I lost it. I was on speaker and my wife took the phone and was told I was crazy and psycho and needed to be commited and to come up to the restaurant and he would take care of me. She was also called crazy. When she finally hung up our only option was to eat the food which also was a mistake. The orange and general tso's chicken was actually good and crispy but the rice was dry and tasted a day old and the crab Rangoons were bland and tasted as if we were eating a spoonful of cream cheese out of the tub. No crab bits or chives or sweetness or anything to give it flavor. The egg drop soup was bland and had chunks of yolk mixed in with the egg whites. Subpar food and rude and horrible service made our 1st experience our last.

JM
Jon M.

03/20/2014

Overall

I WILL EVER ORDER FROM THESE GUYS AGAIN. FORMERLY THE FOOD WAS GREAT WHEN THE CORRECT ORDER WAS DELIVERED. HOWEVER, THEY HAVE MADE REPEATED ERRORS ON DELIVERIES LATELY. MY PREVIOUS TO LAST ORDER WAS 100% WRONG. NOT 1 ITEM ON THE ORDER WAS CORRECT. WHEN I CALLED TO HAVE THEM FIX THE ORDER THEY ARGUED AND LITERALLY TOLD ME F&*$ OFF! THEY REFUSED TO FIX THE ORDER AND ARGUED ABOUT EVERYTHING. I WAITED FOR A COUPLE MONTHS TO ORDER AGAIN HOPING THAT WHAT EVER THE ISSUE WAS WOULD BE RESOLVED. IT WASNT. THEY DIDNT EVEN KNOW HOW TO TAKE THE CREDIT CARD ORDER. WHEN I ASKED FOR THE OWNER THEY TOLD ME HE WASNT PRESENT...WHEN I ASKED FOR A SUPERVISOR THEY AVE ME SOMEONE CLAIMING TO BE THE OWNER. THEY LIE, THEY DONT PREPARE THE CORRECT ORDERS AND THEY ARE RUDE AND OBNOXIOUS.

fasthomo

08/26/2011

Overall
Just tried their new online or...

Just tried their new online ordering, super cool and got 5 percent discount because I ordered online. Great portion, great food. I cant believe the rice that came with my family dinner is with chicken, bbq pork and shrimp, most places give you plain fried rice.

Details

Phone: (281) 355-7112

Address: 18430 Kuykendahl Rd, Spring, TX 77379

Website: http://www.kimlengspring.com

More Info

General Info
Kim Leng Chinese Restaurant offers authentic and delicious tasting Chinese cuisine in Spring, TX. Kim Leng Chinese's convenient location and affordable prices make our restaurant a natural choice for dine-in or take-out meals in the Spring community. Our restaurant is known for its variety in taste and high quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.Kim Leng Chinese Restaurant offers authentic and delicious tasting Chinese cuisine in Spring, TX. Kim Leng Chinese's convenient location and affordable prices make our restaurant a natural choice for dine-in or take-out meals in the Spring community. Our restaurant is known for its variety in taste and high quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.
Extra Phones

Phone: (281) 355-0434

Payment method
mastercard, all major credit cards, visa, amex, discover
Price Range
$
Categories
Other Information

Parking: Free

Wi-Fi: No

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Asian, Family Style, Chinese

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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