Lexus

I had a great experience with Nalley Lexus! Their salesmen were very professional and knowledgeable of their vehicles. I was also able to call the finance department ahead of time to get approved for my truck ! That made the wait time soooo much shorter!

Nalley Lexus Galleria is tops on service. Prior to buying my RX350, I had a Mercedes SUV. Your Lexus service beats Mercedes hands down. You know how to treat a customer. Your staff is very professional, courteous, and helpful. I was pleased at the speed of the service. Of course, I loved the fact that you washed and cleaned the car too. I bet you have a lot of repeat customers! I would recommend you to anyone looking for a nice car.

Bob was super. Explained all of the details of the cars and why Lexus is the best. I agree with that too! He showed us all of the set up on the dash before we left. Very courteous and helpful. I definitely recommend them!

Excellent service. Lauren was the best. He helped me through everything and was so friendly, thorough and professional. I love my new car!

We did not buy our lexus from Nalley lexus-Smyrna we bought it used so.e where. However receive the best service at Nalley lexus. They are courteous and very attentive our car care needs. And the agent that work with us is the greatest. I wouldn't go any where else.

Nalley Lexus Galleria provids an excellent service experience. They are courteous and quick.

Stay away from this dealer. I bought a used Mercedes from them at a decent price, travelling 145 miles one way to see the car. The salesman lied about blemishes, damages and tire condition, which I did not notice on inspection, relying on his word. The car was not serviced; it was 3500 miles past due for an oil change. Upon close inspection at home I found scratches, damage to the chrome strip on the bumper and deeps dents in both front wheels that cannot be repaired ( probably due to hitting a solid beam such as a concrete stop, at high speed)

I paid for title, sales tax etc at the time of sale. The temporary registration ran out twice (60 days). On the third renewal I finally received my plate, but not the title since some forms were missing from the application

Nalley Lexus Galleria provids an excellent service experience. They are courteous, prompt and thorough. During our last visit, all work was performed within the predicted time frame, and our car was returned to us with the exterior washed and interior cleaned. The level of service they provide is clearly superior to any other Lexus dealer we have visited.

Excellent experience. Love my RX350. Tony I hope you see how good I look . The best present ever!



V

I purchased a used vehicle at a fair price. The deal went well but the saleman (Les) did not process the tag paperwork in a timely fashion and blamed in on my insurance agent. If there was a problem with the agent, I was not notified. I will be vacationing with an expired drive out tag. My down payment check was supposed to be held for 3 days to allow for funds to be transferred. It was deposited immediately. If I had trusted them to do what they said, my housepayment would not have cleared.

I just recently purchased the new Lexus CT200h hybrid from Nalley Lexus Galleria. On my second visit to the dealership, I was greeted by Shannon Green. He is hands down the most patient, knowledgeable, helpful and professional sales person I have ever worked with. Buying a car can be a very daunting experience; he made this car purchase very easy and enjoyable. He answered all of my questions thoroughly, and I called him SEVERAL times. :) From the initial inquiry, to the test drive, to arranging financing down to taking delivery of the car, my experience with Shannon was top notch all the way and I hope to refer many friends to him for their car purchases. He is the type of person I will continue to do business with, for many years to come. His dedication to his customers is unmatched. I am very pleased with my car, and even more pleased with the service I received from Shannon.

Shannon made buying my new Lexus a great experience. It took me longer to pick out the new car than for him to get it ready and and the paperwork completed. Shannon thought of everything and I will recommend him to friends who make the make the right decision of getting a new Lexus.

I drive 40 miles (and live 2 miles from another Lexus dealer) to get to Nalley and Shannon's great service. It is well worth it.

My husband and I recently purchased a new Lexus from Nalley Lexus at Galleria.



The sales adviser we worked with is Shannon Green who, after our experience, I highly recommend to anyone interested in buying a Lexus.



As principal of Walton High School, I very much appreciated Shannon's thorough and patient explanations of the various features of our new car. He was very understanding and complete in answering all our questions about how the car's equipment worked. In addition, he went the extra mile in helping to set up connections for our phones using the new Bluetooth feature of the car and didn't stop at just telling us that it was there and available for our use.



Shannon has also been very helpful in answering more questions after the sale was completed. You never think of all the things you need to know about a new car or piece of equipment when you first get it, and Shannon has been very patient in answering our questions.

Shannon is one of the most professional account executives (not a saleman) I have ever worked with. Shannon is a low pressure high follow-up results person. If you want FIRST CLASS service you will definitely receive it working with Shannon. He cares about your needs and more importantly, he listens to your needs and delivers what you "actually" want.



I changed automakers (after being a long time - loyal customer of a previous automaker) just because Shannon changed. That is saying a lot to me since I am loyal to the vehicle(s) I drive. But I will say I am very happy I did because Shannon was missed at the previous automaker.



Remember, it is people that deliver not the company. So choose Shannon for an honest, direct approach. YOU WILL NOT BE SORRY!!!

We bought our new IS350C from Shannon and he was the BEST..Great service, no BS and followed-up when we asked,

Salesman is too narrow a word to describe Shannon. He is more like an account executive - if a single customer can be considered an account . What I'm trying to say is that he is VERY PROFESSIONAL! He worked to get our deal done like no other car salesman with whom we've ever worked. He stayed late, talked to us multiple times on the day of our deal to make sure we were getting the best deal and the best service. Shannon made it a pleasure to buy a car. If a car was something we bought everyday, we'd see Shannon everyday!



AND...Shannon has a great personality. He's low-pressure and friendly - very easy to work with.



When you go to Nalley Lexus just as for Shannon "Zoom" Green!

We purchased our 2011 350RX from Nally Lexus October 30, 2010 and Shannon Greem was our salesperson. He was very professional, resourceful, and knowledgeable. He worked very hard to find the vehicle we wanted and the price we wanted to pay. Even after the sale was completed, he went the extra mile to make sure I was comfortable with all of the features of my new RX. It was a pleasure doing business with him, and Nally Lexus is blessed to have such a wonderful asset in Shannon. We will highly recommend him to all our family & friends who are looking to purchase a Lexus in the future.

I purchased a new Lexus from Nalley Lexus in December 2010. Shannon was my sales person and he was outstanding to work with. He is very knowledgeable, professional, and works hard to make sure your experience is flawless. I went to the dealership after work and he ended up staying well after the dealership closed to make sure I could take delivery of the vehicle that same day and everything was taken care of perfectly. I have purchased many cars over the years and I can truly say that Shannon is a credit to the profession. I highly recommend seeking him out if you're interested in purchasing a Lexus.

I had such a great experience with Shannon buying a Lexus in September that I bought another Lexus in December! He was extremely knowledgeable but at the same time low key and easy to talk with. I never had the feeling of the normal high pressure sales at other car dealers. He was very flexible to assist me, including an offer to bring a lexus to me so i could test drive it for the weekend. He very helpful in learning the features of both vehicles and made sure I understood everything I needed to know before I left the lot. Since my purchase he has always made himself immediately available for all of my questions and concerns. Lexus has a great asset in Shannon.

I had the pleasure of interacting with Shannon Green upon the purchase of my 2009 Acura MDX. Shannon went above and beyond to make sure I purchased a car that was best suited for my needs. Shannon didn't pressure me on the sale but instead took the time to educate me on the capabilities that each Acura had to offer. He also fought to get me the highest trade in value for my car. He's truly a well educated, dedicated car advisor and not your typical high pressure salesperson. I appreciate him continuing to follow up with me even after my purchase almost 2 years ago. It was truly a pleasant experience working with Shannon.