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Victorian Fireplace Shop

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CLOSED NOW
Today: 10:00 am - 4:30 pm
Tomorrow: 10:00 am - 4:30 pm
Years in Business icon
24 Years
in Business
BBB Rating icon
Accredited
Business
(804) 355-1688Visit WebsiteMap & Directions1022 N BoulevardRichmond, VA 23230Write a Review

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (804) 358-3728

TollFree: (866) 427-2625

Payment method
debit, master card, visa, all major credit cards
Neighborhoods
Museums, Fan - Oregon Hill - Carver, Carytown - Museum District
Categories

Reviews

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KC
Krista C.

02/07/2017

Overall

VFS was extremely helpful in assisting me with my fireplace gas insert purchase. My install was not traditional in any way and both Karen and Mike went above and beyond to help me figure out the best insert to purchase and how to install it within an old mantle in a spot that did not before have a fireplace. I am extremely happy with the customer service, product purchased and multiple email and phone discussions. Carole is also very professional and a delight to communicate with. Fast, thorough, knowledgeable customer service. They really know fireplaces and chimney products and services. I also love the Valor Windsor I purchased from them. Its beautiful and cozy warm. I have recommended them highly every chance I get.

MO
Mary O.

01/17/2015

Overall

They do not, as they claim on their website, answer the telephone. I have been calling them for two weeks and get nothing but a recorded message. Their voice mail box is full. I think they're a sham.

Details

Phone: (804) 355-1688

Address: 1022 N Boulevard, Richmond, VA 23230

Website: http://www.victorianfireplaceshop.com

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