GalleryView all (6)
Reviews
11/19/2015
Awful! Worst service ever! My drink was served to me in a broken Martini glass, the server never came back to check on us, I had to go to the bar myself. After I complained a manager never came to the table. There is no one to be found when you need them. When I called the manager to complain she told me I should have asked for her, I shouldn't have to! Your servers should tell you when there is a problem and the manager should visit the table regardless! Food is awful, they were out of what my husband wanted and waited a half hour to tell us. We waited over an hour for our food, and mine was cold! Worst restaurant ever!
05/10/2010
Started good. Good atmosphere, polite hostess. Service was horrible, slow, inaccurate, and inattentive. Our food arrived over an hour after we had ordered it. (they were not that busy) the lobster and mashed potatoes were cold and the crabcakes were overcooked and cold. We brought this to the managers attention and he stuck his thumb on my daughters lobster tail and then picked up with his bare hand! He said they could microwave it and heat the stuff up, which we declined, as we had already been there over an hour. He disappeared with the lobster tail and was never seen again. Although the least expensive meal was "comped" we were offered no other reasonable compensation for the poor service and meal. Although the waitress apologized profusely throughout the meal, she never improved her service. You don't get a second chance for a first impression. The Baltimore House had potential, but they will not have me as a customer again.
05/10/2010
Went there for mothers day expecting a nice meal with good food. Instead heard "I'm sorry" from the waitress about 20 times. The beer was the only thing good and the way it should be. Didn't get our appetizers first and had to ask about them. Then they were thrown on a plate and slid to us. Very poor presentation. My hasband had to ask for his water back and also for his side (5 min. after we got our side). Waited 1 1/2 hours for our food and it was burnt, cold and the wrong stuff. When we told the waitress she again apologized with an I'm sorry and asked if we wanted it microwaved :( I could have made a microwaved frozen meal at home for a lot less! The mgr came over and acted disgusted that we said our food was wrong and cold. He stuck his thimb into my daughters lobster, picked it up with his hands and walked away. When her food never returned we left to pay and again was made to feel like we shouldn't have expected a hot meal and get what we ordered. The price was not cheap and we left still hungry and very irrated - would NEVER go back!!! :(
05/09/2010
My first time going here was to take my mother out for mother's day. The server forgot side dishes, switched sides on us and after the food came told us one of the sides was not available. The food took over an hr and half to come out and when it did it was burnt, cold, and wrong. The manager rolled his eyes when we spoke to him. He stuck his thumb in my lobster tail because i told him it was cold and then picked it up off my plate. They then charged us for everything but one of the meals, until i complained about him taking my lobster tails. They did nothing to compensate for the rest of the food being cold, except offer to microwave it!
I will never eat here again and am embarrased to have such a horrible experience for a what should have been a celebration day.
Details
Phone: (412) 653-4038
Address: 176 Curry Hollow Rd, Pittsburgh, PA 15236
Website: http://thebaltimorehousepgh.com
More Info
- General Info
- Baltimore House is a restaurant in Pleasant Hills, Pa., specializing in Russian food and seafood dishes. The restaurants menu includes chicken wings, lobster, soups, salad, jumbo buffalo fried shrimp, Buffalo wings, stuffed mushrooms with crabmeat, portabella mushroom, Cajun sampler, seafood nachos, clam chowder, shrimp bisque, steamed shrimp, oysters, Cajun shrimp, pizza and sandwiches. The restaurant is open Wednesday through Saturday 11 am to 1 pm, Sunday 2 pm to 10pm and Monday through Tuesday 11 am to 12 pm.
- Payment method
- amex, visa, mastercard, discover
- Price Range
- $$
- Neighborhood
- Pleasant Hills
- AKA
The Baltimore House
- Other Links
- Categories
- Other Information
Cuisines: Japanese, Asian, Caterers, American, Sushi, Seafood, Steakhouse
Price Range : Average
People Also Viewed
- Silk Road Gourmet Chinese
5301 Grove Rd, Pittsburgh, PA 15236
- Mekong Restaurant
1429 Potomac Ave, Pittsburgh, PA 15216
- Korea Garden
414 Semple St, Pittsburgh, PA 15213
- China Wok
4060 Brownsville Rd, Pittsburgh, PA 15227
- Mezbaan Indian Cuisine
111 Smithfield St, Pittsburgh, PA 15222
- Sawasdee Thai Kitchen
112 Abbeyville Rd, Pittsburgh, PA 15228
- Pho Kim 88
4100 Library Rd, Castle Shannon, PA 15234
- Eat 'n Park
5100 Clairton Blvd, Pittsburgh, PA 15236
- KATANA Hibachi SteakHouse & Sushi & Chinese Restaurant
3229 west liberty Ave, pittsburgh, PA 15216
- Oishii Bento
119 Oakland Ave, Pittsburgh, PA 15213