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Reviews
05/05/2023
Do not use as a tow company! They do not show up! They lie! and do not inform you they are not coming! Will not ever use this company ever!
04/26/2017
Pro
Offered to repair damage cause by Pink's for free
Cons
Damaged my vehicle during towing ($250 Universal Joint Broken), rendering car undrivable
Did not follow up to schedule repairs (finally called them 3 days later)
Did not provide alternate transportation to replace my only vehicle
Refused to talk to me during weekends (verbally told me to try again on Monday when I called on saturday)
On Monday stated car might be done by Tuesday
On Tuesday stated car might be done by Wednesday
On Wednesday stated car might be done by close of business
At close of business Wednesday, I visited garage to check progress on my car, saw vehicle sitting in the back, no progress made, Owner told me I'm not allowed in the garage
Owner refused to give me time to schedule pick up (Despite my being clear I live 30+ minutes away and have no other way to get to work than the vehicle he damaged)
Owner refused to return my key to me
Owner refused to show me the "work" done on my vehicle
Owner threatened to remove me from property
Owner mocked me for wearing the US ARMY Uniform (I come straight from work)
Owner Continued to mock me as I left the premise
Awaiting USAA and Agero to resolve issue, possible police intervention to retrieve my property form Pinky's
I do not recommend this company for any service, and it is possibly dangerous to interact with the owner.
Details
Phone: (334) 896-0225
Address: 33 Brackin Mill Rd, Ozark, AL 36360
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