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        (843) 766-0347Visit WebsiteMap & Directions4955 Dorchester Rd, Unit 3North Charleston, SC 29418Write a Review

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        Bringing Warmth & Comfort To Your Home!

        General Info
        WilliamSmith Fireplaces, supplies and installs wood-burning and gas fireplaces, pre-engineered gas fireboxes, gas logs, gas lights, mantels and surrounds, chimney tops and an array of gas outdoor products to enhance your outdoor living experience in Charleston, S.C., and the surrounding Low Country area. We have established relationships with the leading wood-burning fireplace and gas fireplace manufacturers, to ensure that we have the right fireplace, gas light or outdoor product for your unique needs. Our primary focus is working in the pre-construction phase with developers, builders and architects. However, our preferred method is to work directly with homeowners to provide the best value and planning for the right wood-burning fireplace, gas fireplace or outdoor product within your price range. Working directly with homeowners provides you an opportunity to select the appropriate fireplace, gas log set and chimney top, as well as explore additional items, such as lights or gas grills, that could enhance your project. WilliamSmith Fireplaces, offers a complete gas solution for your project. If your project requires gas piping, we will work with you to coordinate the installation of your piping needs along with your gas product installation. WilliamSmith Fireplaces also provides follow-up maintenance service to maintain your gas products, making us Charleston's only full-service provider of gas products with certified gas installers! At WilliamSmith Fireplaces, were not just interested in making a sale, but making sure you are completely satisfied. Our business relies on your referrals. So when you recommend WilliamSmith Fireplaces, we take your satisfaction and recommendation as the highest compliment.
        Email
        BBB Rating
        A+
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        Services/Products
        Gas Logs Gas Lights Chase Tops Grills Fire Pits
        Brands
        Isokern
        Payment method
        mastercard, all major credit cards, check, discover, visa
        Location
        We are Located behind Mercer Tile
        Associations
        BBB
        Other Link

        http://www.williamsmithfireplaces.com

        Categories
        Fireplaces, Barbecue Grills & Supplies, Fireplace Equipment, Gas Lights, Gas Logs, Heating Equipment & Systems

        Reviews

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        JM
        James M.

        02/09/2018

        Overall
        Service

        Had problem with our gas log and called William Smith and made an appointment they were on time fixed it quickly and it is working fine. We use them as they installed the gas log when the house was built and have served it before They are very busy so do not expect them to come running out when you call But to me that means they are doing excellent work

        Helpful(0)Flag
        JL
        John L.

        08/05/2014

        Overall

        Great Customer Service

        Working with WilliamSmith Fireplaces was a pleasure while building our new home. The staff was always on time for appointments and provided excellent recommendations to products.



        Would recommend to all my friends!

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        JL
        John L.

        03/25/2014

        Overall

        Exceptional Service

        I had an old fireplace (15 Years Old) that needed service. Called WilliamSmith and scheduled Service Call. Service Rep was on time, very helpful in fixing my Old Fireplace. Decided to add a second fireplace on my deck. Best Decision I made was to go with WilliamSmith Fireplaces.

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        JJ
        Jason J.

        03/25/2014

        Overall

        Exceptional Service! Purchased a PRIMO Grill from WilliamSmith to add to my Outdoor Kitchen. Service was prompt & courteous. Product recommended by Staff was outstanding along with suggestions on how to cook on the grill. Will Never Go Any Where Else for Fireplaces, Gas Logs or Grills!

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        annunhappycustomer

        02/20/2013

        Overall

        LIKE PULLING TEETH (for three months):

        Dec. 4th: Guy comes to look at broken fireplace. Part needs to be ordered from manufacturer.

        Dec. 22nd: We call to check on stat of order. We’re told the part won’t arrive until after the holidays. ...

        Jan. 4th(one month later): Call again. Nope, part still was not shipped from manufacturer.

        Jan. 19th: Call again. Oh whoops, the order was never placed.

        Feb. 9th(two months later): part comes in, technician installs part, but needs to order another part.

        Feb. 18th : We call to make SURE part has been ordered. No one knows, they need to look into it…

        Feb. 20th : We call again… Part was not ordered because they 1st needed to give us a quote…

        Feb. 20th (almost three months later): We’re finally fed up with having to pull teeth to get the job done! They’ve lost us as customers, and they gained our word of WARNING to prospective customers!!!!

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        charger07

        04/25/2008

        Overall
        Exceptional!

        Exceptional service with prompt and courteous staff. The products are in a class of their own. I am truly happy with my decision to add a new fireplace in my home. I am also looking forward to upgrading my outdoor life with a new grill for some great summer cookouts!

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        Details

        Phone: (843) 766-0347

        Address: 4955 Dorchester Rd, Unit 3, North Charleston, SC 29418

        Website: http://www.williamsmithfireplaces.com

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