More Info
- General Info
- Established, Family Owned Home Improvement Business for over 60 years, Personalized Customer Service, Fair, Competitive Pricing, Quality Products
- Email Business
- BBB Rating
- Extra Phones
Fax: (716) 297-4849
- Services/Products
- Estimates on New Garage Doors, Entrance & Storm Doors, Patio Doors, Windows, Repairs and Service to Garage Doors and Electric Operators, Patio Doors, Windows, Parts and Accessories, Garage Doors, Electric Operators, Entrance Doors, Storm doors.
- Brands
- CHI, Provia, Liftmaster, Shuster's, Grisham
- Payment method
- mastercard, discover, cash, check, visa
- Amenities
- Handicap accessible
- Categories
Reviews
08/26/2017
I called for an estimate on installing a garage door opener. The service man was polite and nice, but before he left he said he was going to lunch on a customers gift card. He said people usually buy him gift cards for places to eat because he does such a nice job for them. I am sure they do a great job, but I used some one else. Vaughn was the highest priced estimate and the other companies did not suggest a tip of a gift card for installation.
This negative review is unsettling to read. Our service men are not assigned estimate appointments with potential customers since their daily schedule is to provide service repairs and new installations. On the contrary, the owners of the company are scheduled for estimate calls. Compensation in the form of a tip is not suggested for any of our services. As an established, family owned business that has served our community for over 60 years, we offer personalized customer service along with fair, competitive pricing. If, at any time, there is dissatisfaction with our service or with the actions of any employee, we would appreciate a telephone call that will be directed to the owners. Additionally, a negative review such as this should never have been published without a valid name and telephone number to ensure authenticity. Janis L. Cirrito, President
Details
Phone: (716) 297-2520
Address: 2925 Military Rd, Niagara Falls, NY 14304
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