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General Info
A trusted service company that you can call for all your plumbing, heating, and air conditioning problems: New Horizon Plumbing. Offering a full range of services both big and small, New Horizon Plumbing is a third generation family business that is committed to providing you with personalized care and service. Whether you just need a simple fix or a complete fixture or system replacement, the company’s team of expert technicians has the expertise and equipment to complete the job in a timely and cost-effective manner. Additionally, New Horizon Plumbing is focused on pro-active services and offers maintenance plans for all at an affordable rate. Call now or visit their website to request plumbing, heating, or air conditioning services in Portsmouth. The company can immediately dispatch a team your way at no additional charge.
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Services/Products
Plumbers, Heating, Plumbing Repair, Drain & Sewer Cleaning, Heating Equipment Installation, Heating Equipment Repair, Water Heaters, Water Softeners, Bathroom Remodeling, Drain Unclogging, Sewer Unclogging, Pipe Repair, Garbage Disposal Installation & Repair, Plumbing Contractors, Plumbers - Commercial & Industrial, Furnaces, Electric Heaters, Gas Heaters, Toilet Repair & Service, Pipe Repair & Service
Brands
Rheem, Rinnai, State
Payment method
check, discover, visa, amex, cash, mastercard, debit
Location
Serving New Hampshire For Over 30 Years
Neighborhoods
Kalivas-Union, East Side Manchester
Amenities
Free Estimates
Accreditation

NH Master Plumber License #3643

NH Gas License #GFE0700322

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Reviews

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NP
Nguyen P.
Edited: 07/18/2019
Overall
Expertise
Professionalism
Promptness

New Horizons was very helpful to me and went above and beyond. I great appreciate all he did for me and will definitely use his services again.

MM
Mark M.

07/17/2019

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Gary came early for our appointment. He then proceeded to replace the gaskets and repair my toilet tanks' valves vs replacing the entire toilet tank guts for three toilets. He then tested them for leaks. Gary saved me a lot of money versus just replacing the guts as I thought would be required.

Another complete and class act from New Horizon Plumbing!! Thank you Gary!

HH
Hayley H.

01/08/2017

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Promptness

We purchased a home last year and have needed many plumbing upgrades and solutions. Gary is the best plumber I've ever dealt with. Three generations of plumbers, he is an expert in his field.

claimed iconBusiness Response03/23/2017

Thank you!! Your family is doing a terrific job on remodeling your home. Your home is beautiful.

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CC
Cathy C.

12/27/2016

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Expertise
Professionalism
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I've purchased a home this year and had several plumbing issues. Gary was recommended to me and has quickly responded to phone calls and text messages. He would be there that day if available and definately the next day! The next time you are in need for a plumber contact New Horizon plumbing, you will experience a professional, prompt, expert, reasonable pricing plumbing company.

claimed iconBusiness Response03/23/2017

Thank You Cathy. Congrats on your new home. Being close to family is everything.

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KC
Kevin C.

11/22/2016

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Professionalism
Promptness

I have used Gary on several jobs. He has always been on time and his work is impeccable. I refer him out to all of my clients that are looking for anything to do with Plumbing and Heating.

LG
Lisa G.

11/14/2016

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Expertise
Professionalism
Promptness

I would highly recommend New Horizon Plumbing if you need a reliable plumber. Gary is very professional and courteous. He is very reasonable on his prices. His workmanship is outstanding.

claimed iconBusiness Response03/23/2017

Thanks Lisa, and I can't thank you enough on referring me as much as you do. Thank You So Much..

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DF
David F.

10/28/2016

Overall
Expertise
Professionalism
Promptness

In My Honest Opinion the main goal of this company is to extract Maximum Dollars from it's customers - Overall not the best Experience - I found them to be unhelpful and unorganized - Not a good fit for my plumbing needs

claimed iconBusiness Response11/14/2016

Hi David, I'm Surprised and confused. I never did any work for you or charge you anything. You did ask for a quote but I never got the quote out to you fast enough. I did explain I had to get pricing from my supplier and not to mention our email server was down (super frustrating) and you said not to bother. Even so, I would like to have you as a customer. Please don't hesitate to give me a call. With Warmest Regards Gary

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MF
Mark F.

06/02/2015

Overall

New Horizon Plumbing is the place to call when you have a pipe break and it is an emergency. Their professional service is second to none. Give them a call.

claimed iconBusiness Response03/23/2017

Thank You Mark and thank you for taking the time to post such a nice comment.

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SO
Shannon O.

04/01/2015

Overall

Gary at New Horizon's does great work, he shows up on time and get the job done. His rates are always fair and he takes the time to explain what is needed and why it is needed. Never felt that I have been taken advantage of by him. I would recommend New Horizon's Plumbing, Heating and Cooling if you are looking for help in any of those areas.

claimed iconBusiness Response03/23/2017

Thank You Shannon. Its always a pleasure to see you. I really appreciate you taking the time to write a review.

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Overall

gary came to our house after we called for a problem with leak from bathroom going into the basement. he came as he said he would. on time and true to his word. nice not having to block a whole day waiting for a call we are on our way. He explained our options along with cost . he not only fixed the problem but brought this part of our problem into the current codes making it safer. we are so happy that we found a plumber that is fair and not only reasonable but neat and quality work. I am looking forward to having him do our maintenance on our furnace. we are excited to help friends and family get in on a good thing with out being taking you to the cleaners. thanks so much gary.

claimed iconBusiness Response03/23/2017

Thanks so much. That leak was deffinaly a challenge to fix. I'm super glad that both you and husband is happy with my services.

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MD
Maureen D.

10/28/2014

Overall

We recently purchased a home that needed numerous plumbing issues resolved or replaced. Gary came to our home in Rochester, NH and explained all our options and gave us a free quote. A couple of months later when we were ready to move forward with the projects, he did a top notch professional job using high quality products. He took the time to test all systems after his work was complete, making sure that everything was in good working order before he left. They also stand behind their work. The project cost was exactly what he had quoted us. He was very professional with a great personality. We highly recommended him and his quality workmanship.

claimed iconBusiness Response03/23/2017

Thank you Maureen. Its always a pleasure. I think the puppies are starting to get to know me. Thanks again for taking the time to write a review.

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MS
Mike S.

03/10/2014

Overall

We had New Horizon out at our home when we had our hot water heater leaking all over the basement floor. The service guy Gary took his time to explain all our options and the benefits. Gary took the time to call in our existing tank to see if it was under warranty and he told us to go to there website because they have coupons that we could use to save some money. My husband and I couldn't more happy about there service. Professional, Polite, Clean, and very easy to deal with. If you're looking for a plumbing company that we feel you can trust. Don't look any further.

claimed iconBusiness Response03/23/2017

Mike thank you. I glad we could take of it for you. It was a pleasure meeting you and your family

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sean1020

03/20/2013

Overall

My wife called New Horizon Plumbing Friday afternoon while I was gone to work. We had no water at any of our fixtures and we're hosting a dinner party that night. They came right out to check our well system. He spent about 45 minutes testing and checking different parts of the system. When I got home from work I was shock to see and really impressed with how these guys operate. Very clean, polite and very knowledgable. Our well was back up and running before our guest arrived. It was a nice feeling to have company that only charged us for the repair. No charge for coming over and checking our system.. Couldn't be more pleased...

claimed iconBusiness Response04/03/2013

All of us here at New Horizon Plumbing want to thank you and wife for opportunity to service your well issue and glad you thought of us when you wanting us to install your new dishwasher. A big thank you for referring us to your friend Bob. We really do apprecate the kind words you had to say about us. Thanks Again...

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paul479

02/19/2013

Overall

New Horizon replaced our old beat up oil boiler with a new more efficient one. Everyone involved was very polite and knowledgeable. My wife and I had such a great experience. They came well prepared, laid out floor protectors, made sure our dogs didn't get loose, and clean up before they left. We had them out to our home several times for other plumbing issues and we couldn't be more happier. Highly recommend them to anyone that's is in need for a locally owned service company.

claimed iconBusiness Response03/23/2017

Thank You!! I'm super happy that we got to replace that old boiler, that thing was scary… I hope all is well..

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leighp

02/19/2013

Overall

We had a small bathroom remodeling project. Gary came out and went over everything that we wanted done. He so easy to work with. Our bathroom came out great, on time, and under budget. We would be pleased to refer him to our family and friends. Very happy customer.

claimed iconBusiness Response03/23/2017

Thanks. Defantly a fun job to do and it came out awesome. The colors you picked out was perfect.

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Details

Phone: (603) 782-2118

Website: https://www.newhorizonphc.com