The Fireplace Company, Inc.

BEWARE -- BEWARE -- BEWARE

Beware of doing business with this company. We and others have been badly burned by them.

We requested a heater to replace an old inoperable floor furnace. This company recommended a non-vented heater. The non-vented combustion caused severe moisture buildup which caused mold to grow on the walls and baseboards inside the home.

We have asked the company to remove the unit and refund our money but they have refused to answer our request as well as the repeated requests by the Better Business Bureau (BBB).

Be very careful when dealing with this company. The salespeople will appear to be extremely responsive and caring but after the installation, YOU ARE ON YOUR OWN!

BEWARE -- BEWARE -- BEWARE --

I looked for a local company to purchase a fireplace and a set of gas logs . From my first call the staff was very attentive and knowledgeable. They have a very nice showroom and showed me several working fireplaces with many styles and types of gas logs to choose from. I picked out the items that I wanted with the help of the staff. NO sales pressure, just courteous and EXPERT industry experience, they have been in Marietta a very long time. With the weather we had, I expected a long wait for my installation, but to my delight, they scheduled the installation for the following week and the installation went very smoothly. Their technicians were very prompt and courteous and I am enjoying my warm and cozy fireplace! I am recommending them very highly.