BlueWave Express Car Wash

TRUCK OWNERS BEWARE OF THIS CAR WASH!

On May 31st 2015 this car wash destroyed my antenna, badly dented my right front fender and almost ripped the bug deflector off. And they are saying "We're not responsible". I have been going there since it first opened some10 years ago. I take 4 cars there a month. However, they had installed new equipment in last fall or late summer. And the equipment is very different, very violent in action. I got estimates for the damage, over $700. And although its a federal law, they refuse to tell me the name of the car wash's insurance company. In fact one of the senior wash managers even went as far as telling me "He has denied my claim"??

1 week later on Saturday, while washing our other cars (not my truck) over a 2 hour time span I saw 4 truck owners looking at bent antennas... After all of the business I have given them and they tell me TOO bad?? I am filing in PCT 3 small claims court on this coming Wednesday June 17th. TRUCK OWNERS BEWARE OF THIS CAR WASH!

Do not use this car wash if you expect them to cover damage. My truck was fine and it came out with both mirror lights broken. Manager laughed and told me it was probably broke before I entered. I argue that and he then said they don't cover cars as old as mine. (2003) I went inside and watched the video with the manager. The video CLEARLY showed the mirrors completely intact and fine as I went in, and on exit, both were dislodged and hanging. They still denied repairs because their sign says they are not responsible for cars out of warranty. They broke it, but won't fix it. It's a principle of the matter issue to me. The fix isn't worth court, but total BS that they broke it but say the sign lets them out of repairs. If you car is 3 years or older, do not go here. Please, help me with the point of the matter and don't even take your new car there until you hear they take responsibility for their damage.