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We'll Treat Your Home Like Our Own

General Info
AAA window-siding and doors is a family owned business which proudly serves the majority of Central IL for all of your exterior home improvement needs. Is your roof showing it's age? Are your windows costing you more in energy loss than what it would cost to replace them? Tired of that unsightly or creaky door? Give AAA a call today and get your free estimate!
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (309) 699-0484

Phone: (309) 323-0677

Primary Phone: (217) 732-9200

Brands
CertainTeed
Payment method
master card, visa, amex, cash, check, debit
Accreditation

Better Business Bureau

National Association of Remodeling Industry

Categories

Reviews

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ES
Eric S.

08/20/2019

Overall
Expertise
Promptness

I requested for the call to come to the Home phone after 4:30 pm when I was available. I waited every day that week for a call. The call did not come that week. I have been emailing the company requesting a call back after 4:30 every week in July. I received no communication from AAA. But their email system does an auto-reply to all communications so I have receipts of them receiving these request. But still no word.
Again I request for them to call me back any day after 4:30 PM to discuss this bait a switch situation. You charged me almost 2500 dollars for about 1000 dollars of work and supplies. These doors will not hold up to my dog. The Door handles already are becoming loose. I want to discuss this situation.

jediforce77

08/20/2019

Provided by Superpages
Overall

Please read before making any judgments
We received a call from AAA, they wanted to see if they can offer a quote on roofing since they were going to be in the AREA. I told them No, but asked if there did Storm doors. They replied yes they had a whole line of doors that include installation and they can send a Salesperson out that can show what is available and supply a quote. So they asked to make an appointment and that both I and my wife be there. Which was fine since we were making the decision together.
A little history, we have 3 Dogs at are home. One of the dogs is a Large 130 Plus pound Great Pyrenees/ German Shepherd mix. She is very protective and likes to jump at doors and looks out the windows at strangers. We had a Storm door added to the back of the house 9 years earlier. At that time, we did not have her we only had our Small Italian greyhound. The door we purchased was a standard medium grade storm door with a sliding roll-down screen. At the time of that install, it was a perfect fit for our needs. In all, it was about 500 dollars for the door and the install. But things changed when we got are Large dog. She destroyed that door quickly. So we knew we needed a replacement that was reinforced and sturdy. SO when they called we knew that we can get some questions answered and we were looking for a Storm door for the front also.
So we knew by looking online reinforce storm doors were going to be much higher in price. We were okay with that since that was what was needed if they were to last any amount of time. So we were expecting for 2 reinforce heavy-duty doors to be 1500 plus including install. Again this is not about the price we were looking for something specific for our needs.
Day of the sales pitch by AAA. We were greeted by the Sales Manager and a Sales trainee. We showed them our old door and how it was basically destroyed by our dog. There even got to see all 3 of our dogs. And our whole conversation was about our needs. There sales pitches are all about fitting to your needs and not about price. So we let them do their sales pitch. And we kept going back to what we needed. In finally he told us what we wanted to hear. We do have a storm door that is reinforced with a bottom kick plate. This storm door is a wielded aluminum we a reinforced bottom with a kick plate. It was able to take the impact and not bend out of shape and it had a removable window or screen insert. He sold us on this reinforced storm door that had a wielded kick plate and hinges. It was wield not pieced together and is strong and with the reinforcing plate, it would withstand being dented when the dog jumped on it or if we kicked it to close or keep it open. This is what we wanted and this was what the discussion went to after about 30 minutes of the 60-minute presentation. We thought we were on the same page; we were not looking at a standard door. We were looking at a reinforced door with a kick plate that can handle heavy use and a heavy dog jumping on it. Then they started showing us options like door handles and colors etc… We went with the removal glass and screen with standard door handles one door in red and one door in white.
Then came the pitch price but it includes a lifetime warranty. We were shocked at the price at first but it was what we wanted. A strongly reinforced door with a kick plate that can handle our dog. They were offering a discount for placing a sign in the yard. I was okay with the sign but requested that they put it on our porch and zip tie it to the rails so it does not get in the way of mowing the lawn. We went on about payment and possible financing the doors. Since this was 1000 more than we expected to pay. We worked out the arrangements and sign the papers.
All seemed well, A week later someone came by did all the measurement’s for the doors and put the AAA sign in the front lawn, not whe

JE
John E.
Edited: 03/08/2017
Overall
Expertise
Promptness
Service

The project was very professional from beginning to end. The roofing was done in a little over 4 hours. Great job, well done!

MA
Matt A.
Edited: 11/13/2016
Overall
Expertise
Promptness
Service

AAA offers the finest craftsmanship, highest quality values available in the Home Improvement Market, Fantastic Outstanding Warranties, and a Family Owned and Operated Lifetime Satisfaction Guarantee that is Second to None. AAA WIndow, Siding, & Doors Will Flat out Get It Done

JB
John B.

11/09/2016

Overall
Expertise
Promptness
Service

Excellent work. The process was streamlined for our busy life and we are very satisfied with the completed project!

BS
Billy S.

09/21/2016

Overall

We had a unsolicited knock on our front door one afternoon and a flier with an offer for 10-40% off. We'd already received several quotes from area roofing contractors. However, we thought we’d give them a chance to bid the work. A different man stopped by the house later and spent a half hour putting together a quote. He then attempted to scare us into using their company and touting that every other roofing contractor in our area is unqualified for such a job. After about 15 minutes of listening to him carry on, I stopped him and asked for his bid. He very hesitantly gave me a bid that was nearly double the cost of the highest bids we have received from a handful of other companies. At this point, I politely thanked him for his time and told him we would likely be going with another company. He then got hostile and began to yell at me from the street as I walked back up to the house.

I have no doubt this company was attempting to gouge us and preying on unknowing customers.

LW
Leonce W.

07/18/2016

Overall
Expertise
Promptness
Service

The roof started 2 working days late because of the front office mismanagement of the workers' schedules, but looks good. However, the siding has been another story. We had had a dumpster in our driveway for 2 1/2 weeks so needless to say we couldn't use most of our driveway. Equipment was left out on our deck overnite. My wife fired the crew leader for lying to her. He told her that they would start at 8am but his team members showed up at the house hours later after he told them he was going to have breakfast with his wife and to "put up some pieces so it would make the customer feel good". Also the guy who sold us this insisted that they would be putting new vinyl siding over our old vinyl. I have never heard of that, but we allowed him to carry on with his nonsense. He also ensured us that all the workers are vetted and reliable people. Yeah, right. Also, they ran out of siding and will have to come back in 2-3 weeks to finish. Poor Planning!

TL
Tom L.

06/06/2016

Overall
Expertise
Promptness
Service

They never finish the job my roof with leaking they will not cover warranties this is the most crookedest company I've ever dealt with. They do not treat their customers with respect after they get paid they will not take care of any warranties stay away from them guys.

R.
Rjolsze1 ..

01/30/2016

Overall

Don't have enough words to describe how predatory and unscrupulous this business is.

Our family's mentally disabled nephew was approached by AAA window siding doors to put siding on a house this disabled person is living in. Unfortunately our disabled nephew was coerced by sales into a signed contract to put siding on a house our nephew doesn't even own and has no means to pay for due to his disability income. AAA DID NOT contact the owners of the house and knew this was a disabled person with limited mental capabilities.

AS
Amie S.

01/11/2016

Overall

They didn't caulk some of our windows! It wasn't noticed, until a heavy rain came, and water poured into our wall, and down into the basement from our second floor landing . So now, an entire floor's worth of wall is ruined!

SS
Sharon S.

09/13/2015

Overall

The company installed windows incorrectly and when winter came, we had to cover windows with plastic This summer they said they would be back to fix them. They now refuse to do anything about them.

Details

Phone: (309) 323-0678

Address: 230 S Logan St, Lincoln, IL 62656

Website: http://www.tripleasiding.com

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