More Info
"We are committed to fast, friendly and dependable service." This was our belief when we started the company and it is still our commitment today! Our customer?s satisfaction is our company?s # 1 priority! We strive to give our customers the very best!
- General Info
- We specialize in repair & service of all major home appliances, furnaces and air conditioners. Our company has been serving the heating, cooling & appliance needs of Lee's Summit & the Greater Kansas City area since 1992. Air Conditioner & Furnace Repair,Estimates,Service & Installation. Service & Repair: Washers, Dryers, Refrigerator, Ranges, Ovens, Stoves, Cook tops, Refrigerator, Garbage Disposals, Dishwashers, Trash Compactors Most Makes & Models
- Email Business
- BBB Rating
- Extra Phones
Call for Air Conditoner or Furnace Overtime Call: (816) 898-4997
- Brands
- Most makes & models
- Payment method
- all major credit cards, check, debit, travelers checks
- Location
- Locally owned & operated in Lee's Summit, Missouri
- Amenities
- -Located in Lee's Summit -FREE Service Call when we repair -SAME DAY Service -Military & Senior Discounts -Serving Lee's Summit for over 18 years -Visit www.mokanappliance.com to learn more about our company & look at our current specials & coupons -Licensed & Insured - Lee's Summit Family Owned & Operated business - We offer one of the best warranties around town: 5 years on parts and 1 year on labor. -Our customer?s satisfaction is our company?s # 1 priority! We strive to give our customers the very best!
- Accreditation
We are a member of the Better Business Bureau with Great Standings ,Merchant Circle & Others. We are proud to have our company in the Christian Yellow Pages-The Shepherd's Guide. Our company is Licensed & Insured. All of our technicans have had background checks as well as extensive training to insure you receive the best service.
- AKA
Mo-Kan Heating, Cooling & Appliance Inc.
Mokan Heating & Cooling Inc
Abbey Appliance
- Other Links
- Other Email
- Categories
Reviews
09/09/2015
Pretty much everything you read above... is a total crock of BS. They have terrible customer service, and they even may have been the reason my AC went from making an odd noise, to not working entirely. When we called to take them up on their "guarantee" to come out again and check it out free of charge (after we paid a $75 service charge for them to look at us like we were crazy and nothing was wrong with it), THEY REFUSED! Said they could be here in 3 days... with no guarantee. I may have to take off work randomly... in a 4 hour window. That's not good business. We called a competitor and they could be here the next morning, with a 30 minute courtesy call ahead of time. 1000x better service with competent folks. Will never call MO-KAN for any work ever again.
03/25/2014
This company was unable to repair my furnace issue, and in the process mis-wired the unit and cost me more money to have their mistakes repaired. The owner (Scott Kenyon), after multiple visits and multiple charges (spanning 2 months), finally told me "we don't really work on a lot of electric furnaces" (which make up about half of the units on the market). Then he attempted to dismiss the problem by telling me I didn't understand how a heat pump worked and that the obvious issues with the unit were normal. During the last visit, Kenyon ran over my gate post and left without saying a word. I called his mobile phone and the office every day for a week and never got a return call. That matter has been turned over to the Sheriff's Department. This company is basically one person, Scott Kenyon, who is an inept HVAC tech in the first place, and a couple of relatives managing his office.
AVOID THIS COMPANY
Details
Phone: (816) 525-5533
Address: 1016 SE Hamblen Rd, Lees Summit, MO 64081
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