More Info
- Extra Phones
Phone: (410) 880-4120
Phone: (301) 419-3410
- Brands
- ashley, bernhardt, broyhill, serta
- Payment method
- check, amex, discover
- Location
- Contee Station
- AKA
Laurel Furniture Inc
Marlo Furniture Warehouse & Showroom
- Other Links
- Categories
- Other Information
Bike Parking: Yes
Wheelchair Accessible: Yes
Parking: Lot, Free
Reviews
01/20/2020
I have very good experience with Marlo Furniture, my Sales person Amadou was a comfortable, And very helpfully . He answered all our questions kindly, we had good time there . They’re friendly so for sure I am glad to be in there .
01/20/2020
Just got my dinning room delivered! I’m loving it. Thank you Marlo laurel for hiring such a great salesman. Mr. Amadou went above and beyond to help us.
01/20/2020
On my visit to the store yesterday 1/18/20 we had a wonderful excellent experience with Mr Amadou he was so helpful and so patient with us.
01/19/2020
I been looking for a leather sofa for my living. I shopped around and finally, I found it in Marlo. The stuff were very helpful, very welcoming. Thanks for all of them and I want to give a special thanks to Mamadou who have helped me find what I was looking for.
01/19/2020
It was a great experience. Helpful stuff. Great furniture. Thanks to all marlo workers who helped me choose the best furniture. I appreciate their opinion and help.
08/21/2018
I enjoyed the way the Sales Person/Cathy showed me everything they had in the store and even went online to make sure I found a table set within my budget and taste. She did not give up because she wanted to sell me just anything she made sure that I received the table of my choice. I really appreciate Cathy being so helpful, wonderful and beautiful too :). Thank you Cathy I really like my table set.
08/12/2018
I bought a bed and dresser last month at Marlo store in laurel, Md. The experience at the store was okay but when they delivered my bed it was wiggling and I have been trying to contact the customer service but they are not helpful at all, the service departament is always busy and they tell me that they are going to call me back and they never have . That is ridiculous, my bed is still shaking and I’m not happy with the customer service at this store at all.
12/22/2017
Service is HORRIBLE at the Laurel location!!! I can’t begin to tell you the run around that I am getting with the staff. Was told my furniture would be here in 2-6 weeks. Well guess what it’s not here of course and it’s been over 6 weeks. I have called twice and have gotten the run around both times was even told the manager was not at work. So I did one better and came inside of the store oh and guess what surprise surprise the manger is working. Now I am being told that my furniture is not available. Smh so horrible!!! I will NEVER purchase from this location ever again let alone any MARLO furniture!!! I should have listened to the other reviews that I read that left one star.
07/13/2017
Furniture does not last, low quality. No answeres when you call for the "warranty" they sell you.
Do not recommend. This company does not care about the consumer. This is a year later after furniture was purchased from there.
We purchased an entertainment center , a credenza, bedroom set, living room sectional (problem I am calling about ) , tables, dining room set, corner china cabinet, and a whole formal living room set including tables, kitchen table set , chairs and bar stools (returned-the table came damaged) And the WARRANTY.
Mind you our furniture was delivered and some pieces weren't the right ones and etc. now I can't even call in about the warranty and have them service me.
Do not recommend. Spend more money somewhere else
04/10/2017
Great service! I came over the past weekend and jolene was my helper very nice lady I came into the store to buy one thing and left out with 4 other things lol....great store and great employees! Kudos
02/10/2017
A family member referred me to this store and I had a great experience. The office manager was very helpful. She provides me the prices and the different options i can take advantage of. I will definitely return in this store.
05/11/2016
Been lied too five times about delivery dates. Now pushing three months wait. Horrible customer service! Don't shop there ever!
04/18/2016
I bought a couch over 6 weeks ago. Today they said it will be another 6 weeks for estimated delivery. Delivery was promised at 4-6 weeks when we purchased. Stay away.
06/26/2015
I recently moved to the DC area . Moved into my new place and needed furniture.
I asked my new co-workers for advice. Several recommended Marlo, and several told me to stay away from Marlo.
Well, I went to Marlo to try my luck.
I was greeted at the door by an Asian salesman who I found out is a Filipino -Chinese. Well I am also from the Philippines so I kinda trusted him.
Well, long story short, he showed me all the right styles I was looking for and we were able to agree on the great prices he offered me. I also got 48 months ZERO INTEREST FINANCING!
I got my furniture delivered this past week. Delivery guys were ok, they came on the 4th hour of a 4 hour window, but it was ok.
They setup all the furniture to my satisfaction. I will highly recommend my salesman, Edwin, and Marlo furniture to everybody who asks.
05/27/2015
Marlo's in Laurel, MD has the absolute WORST customer service and even worse quality of furniture. They make promises they can't keep. They misled us about the extended warranty which we paid for but got nothing from it. I would rather sit on lawn chairs and cardboard boxes than buy anything from them.
07/13/2013
Terrible service from management just wanna sell you: and finally after purchase 8 weeks later i still didn't get my stuff.....I wouldn't recommend any body to go there.
01/20/2013
Patrick was great to work with. No pressure. Great pricing and we purchased a beautifil Dinning Room set. Going back next to buy our Living Room set and Bed Room set.
09/14/2012
Terrible quality furniture, terrible customer service, and after my 1 year manufacturers warranty expired the renigged on my extended 5 year warranty that I purchased. Now I have broken furniture less than 15 months old and have to throw away.
02/08/2012
Marlo Furniture corrected a delivery problem with no hassle! Great to have them in Virginia.
Details
Phone: (301) 419-3400
Address: 13450 Baltimore Ave, Laurel, MD 20707
Website: http://www.marlofurniture.com
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