Midas Auto Service Experts

To make it easy, here a copy of what I sent them:



Hello,

I went to the location to request replacement of a Belt-Tensioner. Since I had very little squeaking coming from the serpentine belt. The Belt was brand-new installed the day before. First point, it costs me 86,90 USD which is overpriced (there is a single bolt to remove!!!) second point is the fact, that the mechanic sprayed a fluid on the belt before he did the testrun. The belt squeaked horrible, even worse than it did before the repairjob, CAUSED BY THE SPRAY which the mechanic used.

Following to this situation came the SECOND BAD thing, the wrong DIAGNOSE from a mechanic. I received on my receipt the information:

CUSTOMER WAS ADVICED TO REPLACE ALTERNATOR, which is totally WRONG,..I replaced instead the Belt again (which I can proof!) and my van ran fine again, without any noise from belt area.

That`s an imposition, first destroying my new belt, than the overpriced bill and on top a wrong ADVICE.

Hopefully you stay to your offer which is saying "reward".

Regards XXXXXX XXXXX



If there are any doubts, I can proof receipts of the repairjob, the new belt afterwards and I can show you my vehicle running fine without REPLACING the ALTERNATOR.



This repairjob was the worst I`ve ever been at. Also the most expensive one.