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02/26/2015
from the moment I walked in I did not receive a greeting from two employees who were conversating about a route home from nearby Indiana one was a smaller African American girl and a larger black male I stood near them to see if they would address me because I intended on asking for a recommendation for a clarifying shampoo. I received no attention still. The new display of nail polishes caught my eye so I proceded over to it I looked over them and I just happened to try a light stroke over a nail I didn't break a seal on the package and I actually was going to purchase the shade instead at that point the black male rudely approaches me and asks me am I painting my nails I said no I was just trying it he says I can't do it I said well I was buying it and am planning on buying things I spend enough money in here I'm not stealing . I walked away towards the shampoos and he tells the girl he's calling the police and I'm a go to jail and talking about me to his co worker. I forgot to mention soon after I walked in he very friendly greeted a black lady who came in I am a Hispanic female I wonder if this played a role in his rude ignorance towards me? I just left upset to my car w my kids and husband waiting inside for me while walking out I believe I did hear him calling someone to report a customer trying on nail polishes smh POLISHES!! That was the worst experience I've ever had and I have been a customer of sallys since I was a child w my mother who was a pro member I am now in charge of her business since she has become ill I doubt I ever plan to return to this location or Sally's in general.
Details
Phone: (708) 895-8030
Address: 16715 Torrence Ave, Lansing, IL 60438
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