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Saving GREEN through conserving BLUE

Over 20 years servicing the St. Louis market
General Info
Email
BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (636) 695-7801

Services/Products
Service on Existing Sytem, Spring Activation, Fall Winterization, Backflow Preventer Testing, Mid Season Tune-Up
Brands
All Major.
Payment method
check, cash, visa, discover, financing available, insurance, mastercard
Location
Schedule an appointment to come by and view our exclusive showroom displaying all the top products on the market that can better your property and water bill.
Neighborhood
Lake Saint Louis
Accreditation

BBB

Irrigation Association

Associations
Better Business Bureau - Accredited Home Builders Association - Accredited Irrigation Association - Accredited
Categories
Other Information

Parking: Lot

Services: Service on Existing Sytem, Spring Activation, Fall Winterization, Backflow Preventer Testing, Mid Season Tune-Up

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Reviews

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BC
Beth C.

10/07/2020

Overall
Expertise
Professionalism
Promptness

This company is very professional and timely with appts. I would recommend their service to anyone in the market.

SH
Stacey H.

10/28/2019

Overall

The staff, from the office to the technicians are very professional and knowledgeable. Nothing but great service and pricing.

KD
Kevin D.

07/14/2019

Overall
Expertise
Professionalism
Promptness

Contacted Professional Irrigation to help troubleshoot an issue with our system. Dispatched a technician the following business day. Excellent customer service, knowledgeable staff. Highly recommended.

TP
Ted P.

10/10/2018

Overall
Expertise
Professionalism
Promptness

Very professional and knowledgeable. Great service and pricing. There technician was the only person that could locate our sprinkler problem and repair it on our new home.

DK
Dan K.
Edited: 08/03/2018
Overall
Expertise
Professionalism
Promptness

Paul, normally their commercial tech, came out for our mid-year inspection. Knowledgeable, friendly, professional, and very pro-active in his approach. We could have been happier.

TH
Terry H.

07/21/2018

Overall
Expertise
Professionalism
Promptness

They have always been prompt and professional. They answer my questions and give me expert advice. I am completely satisfied with them.

TB
Tricia B.

05/01/2018

Overall
Expertise
Professionalism
Promptness

Nick - the Operations Manager - Is very rude. Kenny - one of their contractors - came to my home unannounced and did a back-flow test on our sprinkler system. No appointment because, we are not a customer of Professional Irrigation. Our system is Brand New under Dade Irrigation and under warranty. Our warranty with Dade states that if our system is touched by any irrigation system other than Dade it will be voided. We did not know Kenny was on our property until he rang our bell for payment for services. I reported this to Dade to ensure our warranty is kept. Dade's protocol is to inspect our system for $75. I was told on 4/30/18 by the office personnel with Professional Irrigation Systems to remove their tag. I will not because if there is any damage, I am not paying for it. We just had our system tested and set up for the summer 1 week prior by Dade. Professional Irrigation is responsible for the $75 inspection fee. Nick called me today he would like to come out when Dade is here and they would all get a good laugh out of the situation. He called Dade to find out the exact time but their office is closed this afternoon. Nick called again, let me know he couldn't reach anyone, and stated that everything is fine. That they are a reputable AAA company that handles their customer concerns, etc. I said, being a reputable company I expect they pay for inconveniences their personnel causes another - customer or not. He stated he thought he could just speak with an adult from Dade to resolve without any fees. (second insult) I then asked him why he didn't think he was speaking with an adult now. He denied saying that. Said he would have an adult conversation with someone from Dade. Again, I asked him what we were having it if was not an adult conversation. He denied saying that as well. Said it was a recorded conversation. I said good he needs to go back and listen. I expect to be shown the professional responsibility of paying for my inspection.

TF
Tim F.

08/04/2017

Overall

We have always had such great service with this company. Always professional and very helpful. Every time we call we get such great service.
Highly Recommend!!

mrsoconnel54

02/04/2014

Overall

We have been using them for several years now at two different residences. All of the office staff we have spoken with are extremely helpful and friendly. Every technician that has come to our home has been courteous and knowledgable. Definitely a company I recommend to my friends!

JL
Joe L.

01/17/2014

Overall

Great company to work with. I have been a long time customer and have always had the best service and service technicians at my property. A+ guys.

Details

Phone: (636) 692-4048

Address: 304 Tcw Ct, Lake Saint Louis, MO 63367

Website: Professional Irrigation Systems