Cornerstone Property Management

Upon inquiring about a particular property, I received an email back giving a day and time for a viewing asking me to confirm. I immediately replied that we would be there for the scheduled viewing and made special arrangements to leave work early to make the viewing. Upon arriving at the time given, no one was present. After 5-10 minutes we attempted to call and received no answer. Since they say that email is the best way to reach them, we sent an email as well. We waited over 30 minutes with no one showing and again attempted to call and email a few times to see if something had happened with no response. After the weekend, I attempted to call again and got a voice mail leaving another message. We have still received no follow up or response regarding the no-show viewing or our interest in the properties. All we are looking for is a follow up as to what happened and how we could schedule viewings. However, if this lack of responsiveness is an indication of their customer service, we are hesitant to lease one of their properties.

I worked for a property management company several year ago. When I was recently looking for a home to rent in the area I contacted Cornerstone. To be honest, I was a little hesitant to rent through a management company because the one I worked for not very good. I found Cornerstone to be the complete opposite. They showed up for appointments, yes I had to verify that I was coming, they processed my application quickly, they had some good follow-up questions, so I know they were being careful, they went over my lease completely, and so far, they have always taken care of any problems for me. I would highly recommend them.

I found a perfect home to rent. The staff was very professional and helpful.

this company does not return your phone calls. very disappointed, this was a referral.