Regal Inc

Called the guy (steve) and asked his fee to come diagnose a problem with the furnace and was quoted $55...made an appointment to look at my furnance not repaired by someone else, texted him my address and got a confirmation text for the appointment. On appointment day 15 minutes after allotted time I called to see if he would be much longer as I had a few errands to run and it was clear he had forgotten.



He called back and showed up later which was fine...checked the furnace and he could not figure out what the problem was and told me he wasn't going to bill me now but would send it in a week to 10 days if he had not heard from me (meaning if he had fixed it by tightning the wires). When I asked how much he said $100. I asked $55 or $100 and he said $100 but if it doesn't work between now and then call.



Woke up this morning and furnace won't come on and I called him to express my displeasure at being quoted 1 price but charged another and was going to offer just to send him the $55 he quoted me but he cursed me out so abrubtly I had no chance to offer. I actually put him on speaker so the other people in the room could hear him. It was so unproffesional I can't believe he actually has any business.