Advanced Pool Design, Inc.

Stay Away. Jerry Roland is a smooth talking salesman who will say anything to get the sale. We were in the market for a new pool and came across Jerry at the Gas station here locally. He acted like a "good ol boy" during the sales process telling my wife and I anything we wanted to hear. Basic things such as, "we can do screens, pavers, and take care of that for you", he upsold us on everything from an automatic screen to artistic pavers by telling us how much better they would be. Verbatim "you can spill red wine on artistic pavers and they won't stain" ... while immediately after putting in the pavers, that were supposed to be white, they have dark orange/brown spots on them. See pictures. Then he said "you can choose whatever color spillway granite you'd like, we don't even put it on the contract because it doesn't matter" - boy was that a mistake. Not to mention, we chose an interior color for the pool and they put a completely different color inside! Our contract says one color but the color they used is completely different! First time pool builders we are and this guy took advantage of us. There are about a dozen dishonest things Jerry said and did that should stop him from ever building another pool in Florida. Let me outline them below;

Jerry claimed they needed access to do the construction, so I drove my 8 inch lifted f250 to my backyard to show him there was plenty of room. His team of contractors he hired spoke little to no english and did not follow the wide open path to get into the backyard. Instead they drove over brand new laid paver driveway with track machines and backhoes. Leaving gouges and oil stains as well as ruining 1/3 of the driveway. See pictures. The asphalt road right before you pull on my driveway has gouges from his contractors and machines they used to drive to the back yard. Mind you over the driveway and not the way I clearly showed them. Unfortunately, the downfall here is that Jerry scheduled to be at our house to go over this when they first showed up but no showed 5x and when asked pushed back the date a few days at a time. We were out of town on a friday and they showed up and destroyed the driveway without any remorse. See Pictures. During the sales process as I mentioned, Jerry sold us on artistic pavers that were "stain proof". They are stained orange and brown. See Pictures. We chose the color for the interior and it was written on the contract. We chose tahiti- they put in Tahoe. See pictures for the difference in color. So much went wrong during this process we needed to sit down and put it all together. That's how bad Jerry and his contractors he hired were. The start date of the pool was April 4th. It's now October 15th and we still have no final inspection, our pool is leaking water, the pump has busted draining the pool completely down, and he refused to do anything to fix these things.

We have filed a chapter 558 Florida Construction Defect notice with our lawyer and are awaiting resolution. This guy should not be building pools.

I would stay away from Jerry and Advanced Pool Design. The idea of giving a hometown company business and keeping it local is not worth the headache of having a slimeball salesman, poor contractors, and low quality pool that is incorrect and has dozens of defects. Not to mention we have a hot tub that doesn't work yet because he didn't realize you needed permits, so we have to wait for those and installation for several months from his poor knowledge. If you are a pool company with any knowledge all of these things should not be an issue and you should know timing, contractors, dates, scheduling, and quality control if you're hiring out the entire project to people who have little to no communication skills.

STAY AWAY! Poor Quality. Poor Customer Service. Poor Sales Strategies. Slimey Say anything tactics. Awful Experience. Wha