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(803) 547-4466CallVisit WebsiteVisit WebsiteMap & DirectionsDirections2848 Pleasant Rd Ste 104Fort Mill, SC 29708Write a ReviewWrite Review

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More Info

General Info
We are a family and cosmetic practice located in Fort Mill SC dedicated to delivering high quality care in a gentle and relaxing environment. Whether you need a dental cleaning or restorative treatment, we can help you improve or maintain your oral health. We invite you and your family to visit our state of the art office to meet our doctors and our friendly staff. Call us today or visit our website to learn more about the difference a beautiful healthy smile can make! Read reviews from some of our patients.
BBB Rating
A+
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Extra Phones

Phone: (803) 566-8055

Services/Products
Dentists.
Payment method
visa, discover, mastercard
Categories
Other Information

Insurance: Delta Dental PPO, Delta Dental Premier

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Reviews

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10/31/2016

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I had my crown put in on Friday & explained I felt rushed because they never showed me the work done or took a minute to explain procedure. So after my crown was put in I went into a private room to make appts & go over my dental plan. I explained the information I needed was not given to me & asked if the dentist could set aside a minute or two my next appointment to go over procedure or if I had any questions pertaining to work done. The reception explained that it wouldn't be a problem & we set up four additional appts to get my teeth healthy. Today I get a call stating that the dentist didn't feel a patient dentist relationship was working out & that I needed to seek dental work elsewhere. I now need to establish care with another clinic because they were negligent providing the time needed to answer my few simple questions pertaining to the dental work I received. Because I have received my crown, the dental office has to guarantee to fix anything that happens within the next two years. Because they have dropped me, my dental insurance stated to turn this dentist into the BBB because if ANYTHING happens to my crown within that time frame, I will have to pay full price out of pocket and more then likely will be paying for a new crown. There was no explanation given other then the dentist didn't feel a patient/ Doctor relationship was met. This is normally something that they figure out during the first appointment which the dentist had no issue with me. When you are paying over a thousand dollars for dental work, you should be allowed to ask questions about your work & they should be able to set a minute or two aside to explain procedure to you. This did not happen. After discussing this with the receptionist,she assured me that the dentist would make sure they would allow time for my questions. Instead they drop me at the end of the year after setting four appointments because they didn't want to deal with me. My crown should guarantee service at this clinic.

Details

Phone: (803) 547-4466

Address: 2848 Pleasant Rd Ste 104, Fort Mill, SC 29708

Website: http://goldhilldentistry.com

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