Folsom Glenn Car Wash

I have brought my car here several times. The service has been great and quick. The staff efficient and friendly. Never have had a problem with each or staff.

I had my 2005 Toyota Highlander detailed here last week and will NEVER go back. When I called to schedule the car, they said it would be a few hours for them to work on it. I should have known better, but I spent time visiting the many stores nearby and places to eat. When it had been about 3.5-4 hours, I asked at the desk when my car would be ready & was told at least another hour. They claimed they told me it was an all day job, which they hadn't. Had I known, I would have gotten a ride home from someone rather than wasting an entire afternoon. When I did get the car, they almost forgot to replace one of the floor mats. I had to ask for it. The car was still VERY wet and no one suggested keeping the windows down to air it out & let it dry. The next AM it was still very wet, so I rolled the windows down so it could dry faster. Now I've noticed that the windows that have dark film seems to be bubbling, which never was like that before. I called & was told they never use ammonia cleaners, but offered to scrape the film off if I wanted. No financial compensation tho. I've had this car detailed at another establishment before & never had these problems.

RACIST AND SLOPPY CUSTOMER SERVICE. I applied for a job at Folsom Glenn not to long ago to pick up an application. When I arrived I talked to somebody that said, quote "I got a white boy looking for a job". Exact words. Im full Hispanic and El Salvadorian but I look "white". This was very offensive. I will neither ever think about working for them let alone get a car wash from them ever again. I guess If you like racist's, go here.

I love my Maserati. I am really particular as to who works on my car. Folsom Glenn does a really quality wash and when I need a detail they do a great job. The people are friendly and much of their staff has been there for many years. I would know since I have been using them for 15 years.