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(636) 680-2300Visit WebsiteMap & Directions240 Larkin Williams Ind CtFenton, MO 63026Write a Review

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General Info
Please Visit Our Web Site For More Information.
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BBB Rating
A+
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Services/Products
Floor Refinishing
Payment method
no credit cards
Neighborhoods
Larkin Williams Industrial Park, Fenton
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Services: Floor Refinishing

Reviews

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katieloynd

02/07/2011

Overall
Blake Floor Company

We have used Blake Floor Company on our first home and now again on our recently purchased home. We wouldn't use anyone else! Blake does an incredible job and the floors are beautiful! Our older neglected home needed a great deal of TLC and they knew exactly what to do, making us feel so comfortable. They were able to handle all of the extra little issues that came up because of the age & condition of the home. There were no additional charges or issues with coming back for repeat visits. I think they have seen it all and their experience shows. The flooring portion was the most stress-free part of our remodel. The floors are not only gorgeous, but also extremely durable. Many have raved about the floors and even guessed that it had to be Blake that refinished them! We received several bids, but none could compare in price & quality.

We are currently starting an addition & we will be using Blake for a third time! Our contractor was so happy to know he'd be working with Blake.

Many thanks!

meld99

02/22/2010

Overall
Great Job for a Reasonable Price

Blake did a great job on my wood floors. I don't remember who came out to give me the quote, but he was very kind and knowledgeable and make sure to look at the potential "problem" spots I pointed out. He also included 3 transition pieces (two for each doorway of my kitchen and one for the bathroom doorway) at no additional charge. Overall, I am very pleased with the outcome. The floors look great and I have had nothing but compliments from people who have seen them since they've been refinished. Also, each and every person I've had to speak to has been very kind and customer service oriented. I would definitely recommend Blake floor if you'd like a quality job at a reasonable price.

northernlights

09/30/2009

Overall
Great Service

I think in this economy it is ever so important to thank vendors who exceed your expectations. Blake Floor company has certainly done that. We were so pleased with the outcome of our hardwood floors in our dining and living room we are considering doing an extra room in our house. I love the fact that one of the owners came out and assessed the situation from beginning to end. They color matched our floors to our kitchen floor perfectly. I will continue to use them for our flooring needs and will recommend to others.

claimed iconBusiness Response10/06/2009

We are a 4th generation family owned business and really appreciate when our customers take the time to write a review and let us know how we are doing. The good and the bad. Thanks for letting us know about your great flooring job. Please email me when you are ready for the next room! Cindy@Blakefloor.com Thank you again. Cindy Blake

This listing has been claimed by a business representative.
josephwilhelm

09/29/2009

Overall
COULD NOT BE HAPPIER with the results ...

We bought a pre-owned house with a hardwood foyer / hallway, merging into a horrible, failing tile floor in the kitchen. We received three separate bids, and Blake Floor was very competitive on price. But their attention to detail and responsiveness during the bidding process separated them from the others.



They removed the old tile, repaired the subfloor, laid the new hardwood, and resurfaced the rest of the house to a totally new color, which matched perfectly with the new flooring. The finished product was outstanding!!! These guys really know what they are doing!



I would recommend them in a heartbeat!

claimed iconBusiness Response10/06/2009

Thanks so much for taking the time to right a review. Knowing that we are taking care of our customers is our number one priority. If your not happy, we're not happy. Please don't ever hesitate to contact me if you have any additional concerns about your floors. Cindy@blakefloor.com. Thank you again for your response. Cindy Blake

This listing has been claimed by a business representative.
mgoodwin_1

09/16/2009

Overall
We had new hardwood put in our...

We had new hardwood put in our family room and had both our kitchen and foyer floors redone. Blake Floor did a wonderful job matching up the stain and there was very little dust afterward which was great. Mike Blake and the other employees were very professional and got the job done in a timely manner. I also felt very comfortable with them in my home. I have recommended Blake Floor to many other people and will continue to do so.

claimed iconBusiness Response10/06/2009

Thank you so much for the positive feedback! Let us know if you ever have any questions regarding upkeep of the floors. Cindy Blake

This listing has been claimed by a business representative.
sage59

08/18/2009

Overall
Horrible Customer Service

The owner of the company came to give us a bid on our house and was extremely rude to my wife because she was not here promply at 2. Our appointement was between 2 and 2:30. When my wife made a comment about the poor customer service, Mr. Blake told her that he didn't want to deal with her and walked away. I guess they don't really care about customer service.

claimed iconBusiness Response09/15/2009

First let me apologize for the poor treatment that you and your wife feel you encountered. Blake Floor Company has a "A" Rating on Angies List (for 2 years in a row) and an "A" Rating for MANY years with the BBB. Having this kind of a review is not a normal occurence for us. This estimate had a set time which was sometime btwn. 2-2:30. The customer was called several days prior to remind them of the estimate time and that someone needed to be there. On the day of the appt. Mr. Blake arrived at 2 pm and was there at 2:30. The customer was still not there. Mr. Blake called the husband and he called his wife whom showed up 5 to 10 minutes later after walking their dog. At this time Mr. Blake was already late for every other estimate that day making other customers angry. When Mr. Blake questioned the customer about the time, she got angry with him and questioned our customer service. At this point Mr. Blake was already late to his next appts. and did not feel it was in the best nature to continue to see her job, since she was upset already.

This listing has been claimed by a business representative.
kianthomas

01/17/2008

Overall
Awesome

I have a house built in 1905 and when Blake finished with the original hardwood pine floors they looked likeed they did in 1905. There were very professional and have a history of working on older homes matching wood.

claimed iconBusiness Response09/16/2008

Thank you so much for the great report. Had no idea this report was on here but glad to here that the floors look great. Let us know if there is anything else that we can help you with regarding your floor care. Cindy Blake

This listing has been claimed by a business representative.

Details

Phone: (636) 680-2300

Address: 240 Larkin Williams Ind Ct, Fenton, MO 63026

Website: http://www.blakefloor.com

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