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Family Ford of Enfield

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CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 12:00 pm - 4:00 pm
Years in Business icon
25 Years
in Business
BBB Rating icon
Accredited
Business
(860) 745-1111CallVisit WebsiteVisit WebsiteMap & DirectionsDirections65 Hazard AveEnfield, CT 06082Write a ReviewWrite Review

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General Info
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.
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BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (860) 741-7888

TollFree: (866) 758-3606

AKA

Family Ford of Enfield, Inc.

Ford Motor Company

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Reviews

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Gary D.

01/03/2016

Overall

Great Service

Purchased a used Explorer last week. Was looking to purchase at Kelly Blue Book fair pricing and receive same for my trade. FF offered both of these with no hassle. Two days after purchase I found some flaws in one of the tires, showed it to the service manager, and without hesitation they offered to replace it at no cost. This is my first experience with FF and I found them to be very competitive in their pricing. The entire FF staff was extremely helpful and we are happy to bring them business.

SH
S H.

03/15/2014

Overall
Really Bad

The sales staff on the floor is fairly decent, but if you ever have to talk to the general "manager" Mike its a completely different ball game. Now knowing Mike that job title is hilarious because this guy is scary stupid. He has a serious attitude and the worst part is it's completely misguided. He flies off the handle at the drop of a hat and has no reservations about yelling at customers. I've been there twice and have gotten lambasted by this clown both times for no reason. He lacks even a shred of professionalism, skill or tact and should be avoided. As long as he is there I won't go within 100 yards of the place, which is a shame because their sales people are much better than he is and deserve better.

Details

Phone: (860) 745-1111

Address: 65 Hazard Ave, Enfield, CT 06082

Website: http://www.familyfordinc.net

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