More Info
- General Info
- Floor covering products and installation- Nationwide
- Email Business
- BBB Rating
- Extra Phones
TollFree: (866) 503-7827
- Payment method
- all major credit cards
- Location
- Prestonwood Ct
- Neighborhoods
- Prestonwood Town Center, North Central Dallas
- AKA
Star Floors, Inc.
- Other Link
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: Free
Bike Parking: No
Attire: Casual
Wheelchair Accessible: Yes
Takes Reservations: No
Outdoor Seating: Yes
GalleryView all (1)
Reviews
03/16/2023
I was extremely happy with my service and product from Star Floors. The sales rep was very helpful with what I needed and when they came to install the carpeting, the installers were polite, professional and respectful of my home. They did an excellent job and I would recommend their service and product to anyone looking for new flooring! My real estate agent recommended them highly and I can see why!
06/10/2015
We'd be more than happy to hear about any problems you may have experienced and see what we can do to make things right.
09/16/2013
I absolutely would not to business with this company. I had them come to my house to provide me a quote and they refuse to itemize their quote or provide ANY basic information. I asked for room dimensions - will not provide, asked for information on how they will pad the stairs - will not provide, asked for total square yards of carpeting they are ordering - will not provide, asked if they were licensed, bonded and insured - will not provide, asked for samples of the padding - will not provide, asked about warranty of their work - will not provide, asked for warranty info on carpet - will not provide, etc. Basically, if you want zero information and go into ordering thousands of dollars worth of carpet blindly then choose this company. If you want any sort of level of customer service, work guarantee, etc. go somewhere else.
07/20/2012
I came across this company while looking for a someone to replace carpeting in our home. Their local rep, in San Diego, used to work for Empire and had quoted us carpet, when she came back and gave us a better deal through Star Floors. We thought we made a good choice because she seemed honest. The old adage, "You get what you pay for" is resonating in our ears.
If you are looking for CHEAP carpet.... use Star Floors
If you want a sales rep to promise to fulfill EVERYTHING you're looking for.... use Star Floors
If you are looking for 1st quality IRREGULARs... use Star Floors.
If you want POOR installation and finished product... us Star Floors.
If you like to chase after your sales rep and company representatives...use Star Floors.
They are a nightmare to work with and DO NOT BACK UP their product.
If this is what you're looking for...USE START FLOORS...
TWO WORDS DESCRIBE THE COMPANY....... THEY SUCK ! ! ! ! ! Too bad there is no negative stars....THEY WOULD EARN THE HIGHEST PRAISE in NEGATIVITY.
Details
Phone: (972) 503-7827
Address: 15340 Dallas Pkwy, Dallas, TX 75248
Website: http://www.starfloors.com
People Also Viewed
- Comet Cleaners
5403 Arapaho Rd Ste 119, Dallas, TX 75248
- Carpet One DFW
- Openworks
15445 Dallas Pkwy, Addison, TX 75001
- UCM Services Dallas
5769 Belt Line Rd, Dallas, TX 75254
- Executive Cleaning Services LLC
- Coverall of North Texas
14901 Quorum Dr Ste 435, Dallas, TX 75254
- Carpet One
2001 Coit Rd Ste 301, Plano, TX 75075
- Hardwood Distributors
4173 Billy Mitchell Dr, Addison, TX 75001
- Carpet Exchange
4901 Alpha Rd, Dallas, TX 75244
- Scott Group
5495 Belt Line Rd, Dallas, TX 75254