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(919) 929-1199Add WebsiteMap & Directions408 W Weaver StCarrboro, NC 27510Write a Review

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Payment method
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Neighborhood
Carrboro Central Business District
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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Donna W.

05/31/2017

Overall

Summerwinds replaced several water lines in my hot tub in 2016. I did not plan to use the tub any more that year so I had the tech drain and winterize it. When I filled it up this spring, there were 5 leaks all at junctions that had been replaced the previous year. One of the parts he replaced was a $60+ part that had an opening big enough for me to get my little finger in. I called another repairman to come fix the leaks. He said the $60 part was so improperly installed had the tech checked for the leaks he would certainly have seen it. He even called Summerwinds and explained what he found to give them a chance to come correct the leaks they created. He was told someone would be in touch with me the next day to discuss the situation. That was in early March and I am still waiting on that call. I called 2 times and left messages but no one returned either of my calls. I had the same sort of experience with them last year but I did not know who else to contact. I should have heeded the warning of others who reviewed Summerwinds but I did not. Beware of this company. Their repair work is unacceptable and they do nothing to correct it -- and do not return calls to even discuss it. The 2nd repair man said I should have sued them for the $2000+ they charged since the repairs were NOT done correctly. I have NO idea how this company is still in business.

starfire57

08/23/2012

Overall
new management stinks! will no...

new management stinks! will not return phone calls. miss appointments and the owner makes it quite clear that if you are not a regular service customer your business is that important to him. he would rather have you mad at him then 5 other customers.

also, if you will not allow him to berate you he will hang up on you.

Details

Phone: (919) 929-1199

Address: 408 W Weaver St, Carrboro, NC 27510

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