Ron Johnson Heating & Air Conditioning, INC

I manage a small apartment complex and needed a heating and air company well I found a gem. Ron and his employees have helped me keep my tenants very happy. They are a small locally owned company that is very customer oriented. They don’t try to sell you something you don’t need or want. The technicians explain things so that the customer who knows nothing can understand it. They also go above and beyond.
Just a quick example of above and beyond .... Chris and Carol 2 of Ron’s techs came out to service all my units well when they got done with mine ( I had to leave and go to work earlier) they couldn’t find 2 of my small dogs so they would not leave thinking they accidentally let them out they searched outside and inside till they finally found them sleeping under their blankets lol. I don’t know of any other company that the techs would take the time to actually do that.
So if you are looking for a HVAC company that actually cares about its customers this is it.

True story. I was in need of a H&A company but was unsure who to call. After asking around, Ron Johnson's Heating and Air was mentioned several times. Everyone said he was honest, fair, reliable and did excellent work. I made an appt and one of the company's workers (Keith) came to my home. He immediately diagnosed the problem (blown motor) and quoted me a price to fix it. Keith was extremely professional and even had his daughter along who was his apprentice, which I thought was the coolest thing ever. Both Keith and his daughter went above and beyond the call of duty.
I was somewhat hesitant about spending $800 on a 17 yr old unit and they quoted me a price for a new unit. I told them I wanted to think about it before I made a decision. Two days later I had a larger and well known company come to my house to inspect my unit. They told me the same thing (blown motor) and quoted me a price THREE times higher than what Ron Johnson's company quoted me for a new unit.
Several lessons learned that day. If numerous people are telling you the same thing (Ron Johnson's H&A is the best) then they must be on to something. If you want to go with a larger and well known company, then be willing to pay much more for the same product in order to help them pay for their advertising.
Thank you Ron Johnson Heating and Air!

Expedient service with a smile, and patience. Keith and Kandis were polite enough to explain how HVAC systems worked, and how to properly run them at optimal levels. They expedited the repairs on our residence, saving my family from the torrent of heat that is “Famously Hot” Columbia. Ron Johnson fielded my call after the job was done, and was an absolute professional gentleman. Losing HVAC in the middle of summer is a nightmare, espcecially when you have a small child, but not for us thanks to Ron Johnson Heating and Air Conditioning.

I couldn't be more pleased with the service I received from Ron Johnson Heating & Air. I was previously told by another HVAC company that my upstairs unit needed to be replaced. Ron and his team came to my home to evaluate the unit and were able to repair it at a fraction of the cost of a new system. He is extremely professional and honest and operates the company with the highest of integrity. He is very thorough and takes the time to explain and document his findings. I can honestly say this has not been the experience I have received with any other company.

We just had both of our units replaced this June and they went above and beyond the customer satisfaction . He was so very professional and I would recommend him to anyone If you want an honest loyal service for heating and air look no further than Ron Johnson I am truly blessed he came in to our lives at the time he was needed

Five Years ago, I had to replace my entire unit as well as all the duct work in my house. I called several of the top companies in the Columbia area and several smaller companies. All came out and met with me and gave me estimates. It was obvious it was going to be an expensive and involved project. Ron was by far no where near the cheapest estimate but I knew after meeting him that I would receive the best service possible and not be let down. Ron and his team all are very knowledgeable and friendly and all take seriously their job and keeping their customers happy. The massive install of my new system went smoothly and I was always keep informed of the progress. I subscribe to their warranty service which has them coming to service and maintain my unit twice a year and gives a 10 year warranty on all labor. You will Not find that with any other provider in the area. For 5 years I have been totally happy with no problems. Just recently, My unit was vandalized in an attempt to steal the copper. The unit was fried. Ron came out immediately and worked on the unit working with me to keep all costs down and helping with making my insurance claim. I just cannot imagine any of the Large companies in the area providing that kind of service. I highly recommend Ron and his team. You truly get with you pay for and with them, you will not be let down. They are trustworthy and honest with you and work hard to make you happy. Give them a call, you won't regret it.

Ron and his staff were absolutely the best! Having to replace my entire system was a stressful time. Ron explained the process and associated costs. There were no hidden surprises or fees. The work was done on time and with great detail and care. I would recommend Ron Johnson Heating and Air to anyone!

Ron Johnson and his staff are excellent at what they do. Always keeping us informed, educating us and providing a friendly service. Their yearly plan is a great deal that you are locked in for life... No price increases! Plus a wonderful referral system. They know how to do business!

Called Ron on a Sunday when my unit stopped cooling. First Ron himself tried to help me trouble shoot the problem over the phone. Then he had a man there within two hours. He couldn't fix it that day because of a part it being Sunday. Next day got the bad news that the repair of the existing unit was not justified due to the cost. At mid-day the folks at Ron's arranged financing with great rates right over the phone. Then they had a new unit delivered, and installed by about 6:30 that evening. Fortunately for us the duct work had already been replaced by Ron's guys and was all ready to accept the upgraded unit. And what a difference a new, efficient, properly sized unit makes. We would definitely recommend Ron Johnson Heating and Air. They get it done.

I had to replace my heating and air unit last year. The service is outstanding. I would highly recommend Ron Johnson Heating and Air. They are very patient and caring every time I call to talk with them and they are always available if I need them. Thank you guys so much.