Kramer Tire

I don't think I've ever experienced anything quite like this. Today I show up at the 8am for my appointment and the door is locked and miss one answered the phone.

I called another kramer and he was able to get me over to tread quarters. So I'm happy with the end result but as fast as this location. I will never go back

BAD SERVICE THEY TRY CHARGED SOME THING YOU REALLY NO NEED.THE PRICE IS TOO EXPENSE IT IS ABOUT THREE TIME AS MUCH IN COMPARISON TO OTHER PLACES.BE CAREFUL WHIT IT PLACES IN 6628 PROVIDENCE RD, VIRGINIA BEACH.KRAMER TIRE.

Went to have my tire plugged due to a nail. They wouldn't plug it, only patch it which cost double. After waiting for close to two hours I went out and noticed that the rim was all scratched up from the machine they used to take the tire off. The technician argued with me that he didn't do it. The manager came out and agreed that the machine did it, but now I'm in limbo trying to get it replaced or repaired. They claim they will pay for it, but I'm not holding my breath

Your costumer service is horrible. The guy at the service desk wad rude, I need 4 new tires but I turned around and walked right back out. Take my business any place else.

Tool way too long for a wheels balance, I was quoted a hour and a half , I've been here 3 hours now , inconsiderate of people's time , I don't recommend anyone ever come here for repairs or service

so disappointed. brought my truck in at 7:30 am for state inspection and oil change. was not able to get my car until 7:00 pm. I was charged for an oil change but they did not do it. They were trying to charge me for something that they didn't do. brought my truck back because I had noticed that the oil life indicator was still on. Do not come here.

The guy at the counter was nice enough and the oil change was a decent price HOWEVER, the estimate they gave me for the parts i needed was grossly overpriced! They were going to charge me several hundred dollars just for the parts (not including labor.) I was able to go to advanced auto and buy the parts i needed for a total of $48! Then I found someone on craigslist who has their own shop and they put the parts in for $80. Im pretty disgusted that they lied about the price of the parts. I suggest always doing research on the actually price of the part you need.

Avoid all Kramer Tires especially the one in Providence Road, VA Beach. All Kramer Tires are rip offs. They admitted to me they mark up their stock at a 30% minimum. They charged my wife $17 dollars to adjust the headlights on our car in order to pass state inspection. The funny thing is the car always passed inspection and never changed the headlights(05 Camry) nor any accidents or damage to the car at all. They told her unless we adjust them you will fail inspection and be subject to a fine by the state. Avoid all Kramer tires! They get their tires from the same distributors in N.C. as anyone else in Hampton Roads! They tried to overcharge me in Providence Road and argued with me and Starr Motors about the factory wheel size on my Cherokee. They told me I needed new wheels because the factory ones don't fit...even though they have been on my Cherokee for 10+ years! They just wanted to force me to buy new wheels along with tires! Even the regional manager called me and tried to smooth things over but then went back on his word and rescinded his discount offer after I was going to buy tires due to a misunderstanding about factory wheels. There are plenty of other places to deal with in Hampton Roads!

We went in for a tire change. When the car was picked up, we noticed my husband's favorite hat was stolen from the car and everything in the car was out of place. It was apparent that the someone was looking through it. We call them and the assistant manager said, it can't be true because the boy who worked on the car wouldn't do something like that. So nothing changes because it's our word against his, GAME OVER, we lose.