Liberty Bank

Doesn't even deserve one star. Worst bank ever with the worst customer service especially over the phone.

Middle of the road. All in all, they are not bad. They however have adopted the US Bank style of denying deposits etc. to try to force overdraft charges wherever they can. I recently fell on some short times and saw their fangs come out. But, all banks earn money by kicking people when they are down and making bad situations worse, stealing the food from the mouths of children to fuel their $600/hr boats. My biggest gripe is that they now block 100% of all international transactions. I do a lot of business with the UK and AU. Today the world is getting smaller and being able to conduct business on the international scene is crucial to max profits for most small businesses. Liberty Bank has positioned itself to be not friendly for Business Owners. Like a lot of banks have also done, they now wait on any check of significant amount until they receive the money to credit it to your account. They have a reasons why but the main reason I assume, once a check has been verified as good by the issuing bank, is to try to create some bounce fees. Most banks charge a fee for each bounced transaction but at Liberty they charge every time the other bank tries to put it through and their is no roof to this. They try to act like their $29 fee is low but in fact when compared to other banks at $39, when 10 attempts are made by the depositing bank then Liberty will charge you $290 for a single bounced check. I had $87 in fees for an ACH of $5. I have never had a financial crisis like the one recently and had really loved this bank until then. Compared to the options though, I guess they are better than most.

Some of the most Stupidest people I have had the dis-pleasure of ever meeting work at Liberty Bank. They need employees capable of the position. I do not see them succeeding as a profitable bank.



The management lack business sense, and they lack people skills. I would not invest in Liberty bank, especially in business matters. I only gave one star because I had to, otherwise I rate it a zero.

Love this bank. Always friendly when I visit. The high interest checking account is great - just wish I had a higher balance to earn more money!

This bank sucks!!!! There customer service stops at their greeting.

Liberty Bank is the best bank that I have dealt with. The customer service is great and they strive to meet your different needs.