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Phone: (415) 531-0255

Neighborhoods
Mission, Central East San Francisco
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akt100
Edited: 01/15/2018
Overall
Don't use this company! Worse service ever!

I have never had worse service in my life from a company. I called the manufacturer of my refrigerator and asked for a referral to a local service company to fix my refrigerator. They gave me Kings Refrigeration. When I called the number I wasn't even sure if I had called a business because the person who answered the phone mumbled something and it sounded like I was calling someone at their home.

They sent someone over to fix my refrigerator. All that it really needed was a bigger bolt because one of the screws came off and it was stripped. The guy screwed the same bolt in, charged me $75, and the door fell off again the next day. i called him to let him know and he told me he'd be back to fix it that day by noon. He didn't come at noon, so I called again. He said that he got caught up and that he would be there at 4pm. Again, he didn't come so I called him and he said he would come the next morning at 9am. Again, a no show. I called and he said he'd come at 1:30pm. Another no show. I called him again and now someone else answered his cell phone and said it was the wrong number. On every attempt to call after that he hung up on me. I then called King refrigeration again to tell them what happened with their employee and all they had to say was call back when the owner is there. I logged onto my account at Wells Fargo and noticed the the check for $75 was cashed the day that I wrote it. After three days I have a refrigerator that is hanging off the hinges and I'm short $75. By the way, the guy's name who fixed the refrigerator is Dwaine Hunter.

Details

Phone: (415) 431-0255

Address: 2793 16th St, San Francisco, CA 94103

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