More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

West Ave : (210) 745-1000

Payment method
amex, discover, visa, mastercard
Location
2 Locations To Serve You - 2nd Location is at IH10 & West Ave - (210)745-1000
AKA

Texas Sounds & Truck Accessories

Other Email

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
CN
Chris N.

06/27/2016

Overall
Expertise
Selection
Service

First, I point out they say they are registered with the Better Business Bureau and are A+. Go check, they are not and have never been.

"Associations: Better Business Bureau A+ Member"

They start with a lie, you better believe their work ethic follows suit with that from then on.

Secondly, they list that they are an Alpine Authorized Dealer. I verified and then reported their website link stating what they lied and said because they ARE NOT AUTHORIZED TO SELL ALPINE.



I wonder at the ones posting positive reviews on this place. It is the worst stereo sales and installation shop in Texas. Maybe because of the high rate financing for the same ones that rent tires, who knows, but it's a joke.

Terrible service, no warranty, they sell the backdoor brands because they cannot hope to get good reputable name brands to allow them to sell their higher end products.

Find any other shop in San Antonio, avoid these guys at their several locations if you want to avoid a nightmare.

MM
Mauro M.

06/18/2016

Overall
Expertise
Selection
Service

They are thieves, liars and crooks. Never pay with cash or debit, use your credit card because once they've destroyed your car, charged outrageous prices, they point to a small little sign...all sales final. Thieves. Crooks. Liars. Under investigation now because they have "BBB A+ member" and are not in any way affiliated. Liars. Destroyed my car, told me 4 hours, 3 days later, car destroyed and never finished. Thieves.

TJ
Tamara J.

05/18/2016

Overall
Expertise
Selection
Service

Total bunch of liars and rip-offs. Thousand dollars, car destroyed. In pieces. First thing Monday, going to file on them in small claims court.

Review Image
JC
Jackie C.

12/22/2015

Overall

This was the worst experience ever! Never again will I deal with this company nor will I refer it to anyone! I went in on Feb 2015 to get and alarm a screen and a radio installed, I paid over 1,100 and change for what I expected to be good work! To my surprise it was the worst service, equipment and management I have ever encountered. My truck was damaged during the installation, part of the dash was cracked, my driver seat was cut and when I confronted them about it they told me it was like that, mind you I had a factory radio so there would be no reason why my dash would have previously been cracked. When I took my truck back a week after the installation because of the horrible job that was done and all the static and low volume with the system, I noticed Jr. sat in my driver seat with a screwdriver in his pocket measuring right at where my seat was cut, which made it obvious that the cut came from his carelessness. So over the course of 10 months I went in several times because every time I went in to complain about my remote start not working my remote key not ever showing a full charged battery regardless of putting new batteries it always showed it was dying and the sound with my radio was just horrible so they would do a temporary fix and it would go right back to the same thing it was doing and as far as the alarm they wanted to check the "brain" disregarding the fact that I told them there was something obviously wrong with the alarm over and over again. They told me I had to buy a new alarm remote because they weren't under warranty, but I received a pos to begin with and I had to pay an additional 125.00 to replace the faulty remote they gave me at the date of purchase and installation (they said you just need new batteries)! I went in again several times between February and October, finally in October to have them work on my radio and alarm AGAIN, and had to leave my truck all day there only to get there and find out my truck keys were left or given to another customer (on a Saturday), therefor they wasted over two hours of my time, until they finally figured that they need to replace my key by calling a locksmith having me and my 2 yr old waiting on this messy situation.

keriam210

12/16/2012

Overall
This is a great place to go. T...

This is a great place to go. They took care of me good and gave me a special price since I got an entire set-up. Tint, alarm, & full stereo system. Thank You

blackstar233

03/07/2012

Overall
dnt go here i went jus to get ...

dnt go here i went jus to get simple tint on my front to windows..smh they both started peeling off i went back for the warranty it coved for the whole 30 days .. i jus kept getting the run around them sayin they only do warranty on tues and thurs so i went back on tues the tint guy anint in ...then i went on a thurs i was told he was on his way give them 30mis...i waited an hour and half still a no show...i dnt recommend this place is u want ur tint work done the first time not by a busniess runed by low life losers. o and they dont deserve this star they jus take your money

RG
Robert G.

08/07/2011

Overall
I am a customer and Mr.D. Medr...

I am a customer and Mr.D. Medrano ands Mrs.V.Medrano took care of my limousine, truck and van. Gave me a special price for being a return customer. But before that I sopped everywhere in san antonio and he beat everyones prices by 150.00. I got tint, alarm with remote start, undercarriage lights, dvd players, speakers, and neons. that was just for my limo. When I took my truck not only was it good work but the best work and best quality product. I still have it today and that was 8 years ago and still no malfunctions of any sort or complaints. They Guarantee their products. Recommended to 7 friends and they love what they got even currently they are still happy other wise I would put something wrong if it was not true

guera007

09/16/2008

Overall
No Business like an old business

Mr. Medrano has made a name for himself in this Industry with more than a decade in business his people do the job right. You want quality work and a hard mans salary this is the place. Fairness, quality and excellent customer service!

Details

Phone: (210) 434-8200

Address: 4023 W Commerce St, San Antonio, TX 78207

People Also Viewed