White Hare

The have the worst customer service when it comes a return policy. I bought holiday ribbon and wanted to EXCHANGE the ribbon for different design. The receipt says SPECIFICALLY "xmas final sale dec 9". They will not honor this. I wanted to exchange on the 8th. They said there are signs everywhere that say the 5th. When I pointed out the receipt says the 9th, she said, " I do not know, I don't make the receipts." By the way, there are signs everywhere by the cash register; there are so many you don't know where to look. Most importantly, no one ever stated verbally this "new date" of the 5th when I was checking out. How is a customer supossed to know that you have to look at the signs and NOT the receipt. I would never go bakc here again. If you are slightly hesitant, they will change the return policy on you. Plus, they were over-priced; I found almost all of the same Christmas items for less in West County boutiques.