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Douglas E. Oliver, DDS

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(5)
OPEN NOW
Today: 8:30 am - 5:00 pm
Years in Business icon
39 Years
in Business
ACCEPTING
NEW PATIENTS
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(510) 724-6161CallVisit WebsiteVisit WebsiteMap & DirectionsDirections2200 San Pablo Ave Ste 101Pinole, CA 94564Write a ReviewWrite Review

Accepted Insurance

  • Cigna
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Specialties

Primary: Dentist

Sub-Specialty: Primary Dental Care

Additional Specialties: Dental General Practice

More Info

General Info
Dr. Douglas Oliver opened his practice in 1987. We are located just north of Berkeley and serve patients from the Pinole, El Sobrante, Hercules, and Vallejo areas. We offer dental implants, esthetic dentistry, cosmetic dentistry, emergency dentistry, and more. YouĆ¢??re family to us--at our friendly, open-air office, we will treat you like youĆ¢??re a member of the family. We pride ourselves on presenting you with your care options, discussing which are right for you, and being up-front about what each procedure involves, including costs. We are happy to answer all of your questions so you will feel comfortable making any decisions you need to make about your dental health.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
all major credit cards, amex, discover
Neighborhood
Old Town
Languages
Spanish
Categories
Other Information

Parking: Free

Wheelchair Accessible: Yes

Insurance: Delta Dental Premier

Reviews

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rene88cc

09/08/2010

Overall
Recommended

Switched to Dr. Oliver over a year ago -- glad I did. Very nice guy, seems to really know about all the latest dental stuff. You can talk to him. I like the other people who work there, too.

teeter

03/18/2009

Overall
No regard for long term patients

Staff is great but was fraudulently charged for something that was not even quoted. Went to pay for it but they decided to hold on to the check and sent me to collections. I WAS a patient for 11 years prior to that!! Started a proceedure on my daughter and when it didn't go as planned he got really nervous. As a result of all of the prying he had to do in her mouth, my daughter had a lot of problems causing her to have to go to emergency the next day b/c she was in so much pain. I tried to stay loyal but after the above treatment I canceled my families appts. and have moved on.

claimed iconBusiness Response09/15/2009

Dear patients, What this review is referring to was a single extraction appointment where the surgery proved to be more involved and complicated than expected. A different insurance procedure code and different fee was accurately posted. An adjustment and correction to this patient's account has since been made to honor the origional treatment plan quote. In terms of the held check and account being sent to our CPA, this was totally a communication error and also has been reversed and corrected...the check was accidently slid between 2 charts. Our office would never knowingly be fradulant or mislead a patient. Sincerely, Dr. Oliver

This listing has been claimed by a business representative.
jltime

03/18/2009

Overall
Poor Business Practice

I was looking for a dentist to service my entire family and had felt they were a very friendly group. However the rates are always higher leaving a balance due even for regular cleaning and xrays. At another dentist I started to see, I found I never received a balance due bill following services. A friend who went there was quoted one price and charged a couple hundred dollars over the price quoted without an explanation and then sent to collections by their office when they were not able pay in full. I find the greed and business practices of that office to be extremely distasteful and didn't feel like the dentist was extraordinary and could easily be replaced.

claimed iconBusiness Response09/15/2009

Dear patients, This review is directly related to previous patient response. This reviewer is family/close friends of the origional dissatisfied patient. Please read my response to their concerns. With regards to dental insurance payments...we are a fee for service practice and by contract/insurance law, most procedures do involve a predetermined percentage patient co-payment set up by the dental insurance plan. Our office always tries as accurately as we can to inform ahead of time to our patients what these co-payments should be. Sincerely, Dr. Oliver

This listing has been claimed by a business representative.
rolanda

10/22/2008

Overall
Great Dentist

I had a bunch of work done by Dr. Oliver and he was always very considerate and kind. I liked that he really let me consider all my options and to pick the one that worked best for me. Very nice people in the office, too.

caligirl3

10/21/2008

Overall
Fabulous Dentist and Staff!

I was nervous to find a good dentist. I've heard good things from friends about Dr. Oliver. I made an appointment and found out for myself how comforting he is. He, along with his staff, made me feel safe... and it was painless! They were so great! I would recommend this office to anyone...especially if you have a fear of dentistry, like myself.

They give all of their patients a flower as they leave...I thought that was a special touch!

They also have a great new patient special for only $50.00...x-rays, exam and an evaluation with Dr. Oliver. If I refer someone they will give me a $25.00 credit too! Sounds good to me :) Check it out for yourself!

Details

Phone: (510) 724-6161

Address: 2200 San Pablo Ave Ste 101, Pinole, CA 94564

Website: website

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