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(864) 277-7800CallVisit WebsiteVisit WebsiteMap & DirectionsDirections7774 Augusta RdPiedmont, SC 29673Write a ReviewWrite Review

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Tires, Auto Repair, Auto Maintenance, Brakes, Brake Repair, Alignments, Car Repair, Truck Repair, Tune Ups, Air Conditioning Service
Payment method
master card, visa
Categories

Reviews

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TB
Tina B.

06/24/2017

Overall
Expertise
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Service

Roger's Tire has some very knowledgeable mechanics. I have been using them for my primary mechanic for several years and I am a very satisfied customer. They are not like most mechanic's who keep your car for days putting you off. They find the problem and fix it immediately. Great down to earth people.

wegiekat
Edited: 12/04/2016
Overall
Workingman's review is spot-on...

Workingman's review is spot-on and I agree 100%. I also had a very negative experience there. Be Careful. What sounds like a good deal only results in a return trip that costs you more money. When they say they will take care of it, they do, only they don't call you the second time with the estimate before doing the work. They don't pay for THEIR mistakes, YOU do. Go somewhere else if you can, even if you have to pay a little more.

AB
Angela B.
Edited: 12/04/2016
Overall

Husband took my car there to have the front end aligned because our normal repair man did not have the equipment to do so. Said it was $40 but they DID NOT do the alignment. We will NEVER do business with them again....EVER!! I only wish I had read these reviews BEFORE we took the car there. For the sake of your car/truck and your MONEY....STAY AWAY!!

CL
Cynthia L.
Edited: 12/04/2016
Overall

IF you are considering using this facility or are a current customer you really need to rethink this..

MY RECENT EXPERIENCE will blow your socks off. I had a noise under my car that I expected was exhaust system related. Stopped in and Dale the shop manager confirmed that I did need a new muffler. He got online and ordered the new muffler to be delivered while we waited and he then went into the garage to take off the old while waiting for deliver of the new. A young man setting at the computer answered the phone and called out to Dale that the new muffler would be delivered at 4PM. It was 1:45 at this time. Dale told the young man that relayed the message to call back and tell them that my husband and I were waiting. He told Dale they said they would deliver sooner if they could but did not call the delivery service back. At 3:30 Dale came into the office to check me out. I asked him if they had delivered early and he said no, that he got a muffler from somewhere else. The next day I was informed by another party that I did not have a new muffler. I called Roger's tire the next day and was assured by Dale that I did indeed have a shiny new muffler. I ask if I could bring it and have him put it up on the lift for a visual look myself. He said sure.... When I got there, Roger the owner, told me that I could not get a new muffler for the price I paid. Dale again told me the muffler he ordered initially was NEW. When he put it on the rack I did indeed have a good used muffler, not new!! He was embarrassed, I could tell, and said he did not want to make me wait any longer (I had not complained about the wait) and that he used a used muffler that he had in the shop. Roger maintained that I could not get a new muffler for what I paid and Dale said the price quoted was for a new muffler. $140 I paid. So if you think you are getting good service from this shop, you might want to think again. I am 60 years old and I was taken advantage of, no doubt. I am in the process of filing consumer reports with the state of SC as well as the National Trade Commission. A report to the Better Business Bureau (although they will not contact the business due to them not being a member). I will try and get the local new (On Your Side) involved as well. This shop should be fined heavily and closed if their practices continue.

RW
Rashidah W.

12/04/2016

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This place a rip off, rip off, rip off!! We tool my mother's car in for a wheel barron repair after they fixed it her car stI'll made the same noise, so I calley them and we took it back up there, they pulled the car into the shop and told us it needed a wheel barron on the back drivers side and some struts so I asked them did y'all not drive the car after they fixed it? He said they do not drive the car after they fix them. That blew me away what mechanic doesn't test drive a car after they fix it?? So they charged my mom another 30.×× dollars just to tell her that she needed another wheel barron on the other side. So we come back a month later to have the other wheel barron put on the back drivers side, we dropped the car off and come back an hour and a half later because they never called us to tell us it was ready. After we paid another 150.00 (totaling 330.xx ) my mother drove away only to hear the same exact noise again! So we took it back and they claimed it was the other wheel barron that is bad so she supposedly had 3 bad wheel Barrons but only told us about them one at a time! We were upset and when we asked for a refund or for them to fix the correct wheel barron he refused and was very rude and disrespectful and some other man I never met who looks related to them started getting loud and waving his hands in my face! No good will ever come to Rogers tire and auto I don't know how they can sleep at night the way they take advantage of people. My mother is 72 years old and lives on a fix income and can't afford to be ripped off!

IW
Inez W.

05/19/2016

Overall
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Excellent customer service. He went above and beyond to accommodate my work hours. The staff were professional and the service was exceptional. I will definitely return and refer my family, friends and coworkers. Thank you!

LH
Linda H.

05/18/2016

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Roger's is the best in service, prices, and experience. Wonderful owner and employees make my experiences worth coming back for.

CH
Carla H.

05/18/2016

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Service

I have been coming to Roger's Tire N Auto for about eleven years and have always had excellent service. Roger and his employees treat their customers like family. The prices are reasonable, service is excellent, and if they find a problem, it is fixed without delay. I appreciate everything they have done over the years, whether I dropped in for an oil change or they had to come pick me up due to a breakdown. They are the best.

DV
Delores V.

05/17/2016

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Service

I have been using Rogers now for years and am so impressed with their outstanding service. They are not only awesome at the work they do, but they give me a ride home when I drop off the van and pick me up when it is ready - amazing and precision work by these mechanics. I have never once been disappointed and could not thank them enough for always being there for me.

So glad to have them in Piedmont.

KS
Katrina S.

04/26/2016

Overall
Expertise
Selection
Service

Words can't express how the guys at Roger's Tire -N- Auto saved me from having a car accident.. I went rushing in for an oil change already running late for work. I was greated with "Good morning, how can we help you today" I immediately felt welcomed. I asked how long would it take to get me in. There were card in every spot. The owner said 'right away, do you have the keys?' I was like YESSS. I handed the guy my keys and he said, wait, I can't let you leave like this, your front tire is showing wires!! I'm freaking out because I'm already late for work plus my banking account was not ready for this. He said let me check to see if we have a used tire. I'm saying all of that to say this.... Hands down, the knowledge of the staff, the quality of customer service, the affordable price and the fact that they care made all the difference in the world to me today. This was my second visit here and I will most definitely be back!! ---Highly satisfied customer---

CM
Connor M.

02/28/2016

Overall

Had my car in for a tuneup. When I picked it up it ran horrible. I called them back and they said I would have to make an appointment and pay for anything they find! Wow... It ran better when I took it in. I took it to another shop and they showed me a snapped off sparkplug. What the hell? They had to "eazy out it" and put a new one in. It told them to take the rest of the plugs out and make sure they were put in correctly. 2 of them had smashed electrodes one was cracked. That is 4 out of 6. This place is an absolute joke! They are scam artist and do not care about you or your car. They have no ethics or know the concept of return customers. If you take your car there after reading all of these reviews, you deserve what you get!

CL
Carl L.

01/04/2016

Overall

Theses people suck. I took brand new rims and tires in and they scratched on so bad. There wander a sharpie will fix that. We didn't do it. I am not responsible for custom wheels. It must of happened at your house. Stay away from these bums.

JM
Juanita M.

03/03/2015

Overall

THEY ARE SCAM ARTISTS!!!! They have no customer service ethnic at all. I took my car to them to fix. I've been getting minor work done over the last couple of years. The last time I took my car too them was last month (February 2015) they held my car for 6 days and did not bother to call me to communicate what was going on with it. The first two days I probably called every two hrs and each time I called they couldn't tell me anything. Before I dropped my car off I told them do not do anything without calling me to let me know how much the work will cost. Long story short they kept my car for almost a week which meant 6 days of labor cost. A real mechanic would not have to keep a car for 6days to know what's wromg with it. To make it so bad they did not fix my car. I paid them $650 just for them to tell me to keep a fuse out so my car battery won't die. I had steam coming out my ears and nose I am still very upset that they would charge me that much. Someone who's running a family business sure doesn't have no regards for all the families that are supporting and have been supporting his business. Things should've been handled very differently. They could've said well since we didn't fix your car we can cut that amont in half. As I'm typing this I just remembered that the bill was $900+ and my husband explained to them they didn't even fix the car what can they do. My car still isn't fixed and the problem they told me and charged me $650 for was not the problem. I believe they let my car sit and told me whatever they goggled. Everyone in that shop or associated with it are 100% scam artists. They do not care about you're car at all do not take you're car too them. They will do the least literally the bare minimum then charge a outrageous amount. Do not let them scam you. I plan to write the TV news about them. It's not right what they are doing. I had to rent a car just to get my kids to school and paid to have my car towed. Scam scam artist DO NOT TAKE GIVE THEM BUSINESS THEY WILL RIP YOU OFF AND NOT THINK TWICE ABOUT IT!!!!!!

LB
Lisa B.

07/02/2014

Overall

Roger's Tire has been repairing my car since 2005. They have always been fair and their

prices are also fair. Will continue to have my car repaired there. Their tires prices are the best in town.

davidberl

04/22/2013

Overall
Stay Away!!!

I took my wife's car in for an alignment. He told me it needed front end work, charged me $75, & did not align the car. Gave him the benefit of doubt. Brought my car in to get brakes fixed because it was convenient and he had brakes advertised @ $90. After installed, I was charged $160. To make things worse he did bit put the bottom pins back in. I took to a dealership and they said there was no way the pins could fall out like Roger said. I ended up having to pay an additional $115 for brakes to be replaced and $645 to fix what his shop destroyed. He would not fix and was rude when I told him what the dealership said. STAY AWAY!!!!! Worst experience auto repair ever!!!!!!!! Twice!!!!

workingman247

04/07/2011

Overall
I wish i had something better to say about them

went in for one thing they talked my wife into more the prices just for parts were way to high i found most of the parts 20-30 dollars cheaper myself and i found the big guy with the pony tail rather offensive. overall i wouldn't recommend them to my worst enemy

anonymous

03/25/2011

Provided by Superpages
Overall

Never go here. I went in to have 3 spark plugs installed. I told the man that was going to do them that I only needed the back three installed. He charged me an hourly rate of 62.50 and charged me for the time i was sitting in the parking lot waiting. He charged me $110 total to put on 3 spark plugs, and an hour and a half of work. I have never heard of it taking that long to install 3 spark plugs and the fact that he charged me the time that I was in the parking lot is ridiculous! I called them shortly after I left to question the price and they gave me the run around. Never go here ever! Rude and overpriced!!!!!!!

Details

Phone: (864) 277-7800

Address: 7774 Augusta Rd, Piedmont, SC 29673

Website: http://www.rogerstirenautoinc.com

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