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cfad08

02/02/2010

Overall
Food great, service fair

We always have great food and service each time dine at this restaurant. However, this past Sunday at 11 AM we went there to enjoy breakfast. Got seated quickly, but waited over 5 minutes before our waitress came over to take our order. The bus boy was courteous. We complained to him about the long wait without anyone acknowledging us, and he found another server. She came over to apologize and wanted to know we want something to drink. she also said the other service was notified and will be coming over.



Our server came, and offered no apologies, and began by saying-OK, what do you want to order. Behaved if nothing was wrong. She took our order, food was great. She never checked to see if everything was OK. Got our check.



When asked by the cashier if everything was fine. I answered no. Our server seemed to have an attitude and we hoped never to see her again. He just stared at me and offered no apology or anything. Got my change and walked out--not to go back there again!

Details

Phone: (847) 991-4430

Address: 95 W Northwest Hwy, Palatine, IL 60067

Website: http://thepalatineinn.com

More Info

Email
Extra Phones

Phone: (847) 991-5126

Payment method
amex, discover, master card, visa
Price Range
$
Categories
Other Information

Cuisines: Burgers, Mediterranean, Greek, Family Style, American, Sandwiches, Hot Dogs, Breakfast, Brunch & Lunch, Italian, European, Continental

Price Range : Below Average

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