Great Clips

I can only assume that most of the good reviews came from either employees or friends. I took my 2 year old grandson in for a haircut yesterday to the university-75 location next to the target. When we walked in the door, there were 2 girls standing at the counter. Neither girl greeted us or even smiled. The girl with the longer blonde hair asked if we had checked in online, which we had not. She got our information and told us it would be a while. I dont know if she was having a bad day or what her problem was but she was very unfriendly. While waiting, my grandson got a little stir crazy, being that he is only 2... he ran across the room and picked up a couple of shampoo products which fell on the floor. I went right over to him, picked up the shampoos and put them back in their place. I then took him outside and waited. We went back in after a while and my daughter (his mother) came in to wait with us. We were sitting next to the light switches and he stood up and flipped one of the switches. My daughter got up imediately and picked him up and apologized to the employee. The employee with the longer hair stopped cutting the customers hair that she was working on, turned to my grandson and glared at him for a good 15 seconds or more. There were other customers in seats waiting and you could see that they felt very uncomfortable about the way the hair stylist was glaring at my 2 year old grandson. I'm sure the man who's hair she was cutting felt very awkward about it too. We were so shocked about how we were treated from the second we walked in the door that we just walked out without getting his haircut. I am 52 years old and have never in my life been treated in such a rude way by any business. We found out afterward that the girl who had been so rude to us was actually the manager named Crystal. We are calling the headquarters to let them know how their manager treats their customers. I know we will never return and we will make sure everyone knows about the horrible experience we had. Reading the other reviews on google, I see that we are not the only ones that have had bad experiences being treated in a very rude way by the manager Crystal.

My hair stylist did a great job as always. She is quick, fun to talk to and leaves me feeling refreshed after the haircut. Thanks again.

I think that they did a very well cutting my hair and I will be returning there from now on.

Very personable. The lady at the front offered me a coupon to use even though I didn't bring one in since I was new to the area, which was very appreciated. They are really close to a lot of shopping stores, which is always convienient for me.