More Info
- General Info
- Global Response Corporation is a customer contact support firm headquartered near Fort Lauderdale, Fla. The company s call process more than 1 million inbound calls a month. Services include inbound and outbound teleservices, e-mail and data management, live chat and electronic customer relationship management. Global Response maintains a web-based, metric-driven operation that provides outsourced sales and customer service divisions for its clients. Additionally, the company s e-mail management system provides its clients with customized responses. Global Response features patented Web call center technology, customizable scripting, simplified database access and a various reporting options. The company is a Microsoft and Cyrix certified establishment that supports all systems including Ecometry, Sybase, Nortel, Foundry Networks, Cisco, EMC, Dell, Braxtel and Tascom.
- Email Business
- Extra Phones
TollFree: (800) 537-8000
- Services/Products
- Call Center OutsourcingInbound Contact Center ServicesOutbound Contact Center ServicesEcommerce Customer CareSocial Media ManagementInteractive Voice Response
- Brands
- Neighborhood
- Kimberly Village
- Other Links
- Categories
Reviews
10/17/2014
Total SCAM! TERRIBLE SERVICE and OVER BILLING. This company extends calls and charges you for minutes. It can take them as long as 17 minutes to finish a call simply take name and phone number and up to 10 minutes to even answer. THEY BILL YOU WHILE THE PHONE RINGS AND DONT ANSWER BUT BILL YOU ANYWAY.
Details
Phone: (954) 973-7300
Address: 777 S State Road 7, Margate, FL 33068
Website: Global Response
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