Townpark Crossing

it is expensive, even near KSU, and management is completely unhelpful UNLESS you're buying. after that, had management (blonde lady)is rude and unhelpful as possible. the other office workers try to be helpful and are polite, but one of them has the excuse "I've only worked here for a year" every time you ask her almost ANYTHING. she isn't rude and snobby like the manager ( very rude,snobby, blonde woman if you go there or call and are not a prospective tenant. the others working in the office and maintenance are polite and somewhat helpful.), but after a year if you can't do much of anything without taking forever or having to go get a manager, theres a problem. in the building behind where i lived(1400), a group of people regularly light fires right outside the steps which is ILLEGAL as well as stay outside yelling till1-2AM,but still happens all the time without any word from management even after two of my neighbors have complained. POOR management and RUDE manager!

I have never been such a terrible combination of disappointed and enraged by any business. The leasing office employees are cheerful and helpful when you're looking at the place, but as soon as you move in you get the full brunt of their lack of organization and awful personalities. In the year that my roommate and I lived there, we were falsely accused of leaving cigarette butts and trash outside of the building twice and threatened with a $50 dollar fine both times for things we did not do. They said they needed to get our building "under control" and placed a groundskeeper in the apartment above us to rat out anyone who was littering. One of the leasing office women told us when we confronted them that "It's gross and I like, really don't like having to lean over in a dress in heels to pick up nasty cigarette butts..." Yeah, well I don't like being charged for things I didn't do!



The maintenance was awful as well. The barely functioning garbage disposal in the tiny kitchen sink (which, like the rest of the apartment, has almost no water pressure) got clogged and when maintenance came to repair it they left behind chunks of food and a ton of water under the sink. They sort of tried to clean it up...with one of my towels which they left under the sink covered in water and food chunks. Maintenance also ripped our kitchen vinyl, broke a light fixture in our kitchen, got paint on my bathroom mirror when they "fixed" the rust in my bathroom sink (they actually just spray painted over the rust), and almost never left behind a notice of maintenance completion.



And then came move out time. They were supposed to notify us of the approaching deadline to sign a Notice to Vacate 60 days prior to the end of our lease. However, the email they sent with the end of lease information didn't include anything about the 60 day deadline. When we did sign the Notice, they told us there was nothing they could do about it because they posted something on our door about a month before our last day to sign without penalty...except they didn't. We had recurring trouble with them posting (or more accurately, not posting) important notices on our door. On at least three occasions, they posted notices dated at least a week prior to the date we received them, two of which were the unsubstantiated fines for us leaving cigarette butts and trash outside with fine due dates that had passed days before due to their lack of professional communication. Now they are charging us a fine for signing the Notice late ON TOP OF the $900 of rent we will have to pay for the mediocre apartment that we won't even be living in. They were also making my roommate's dad pay extra money for nonspecific "fees" throughout our lease without notifying me, the head of the household on the lease.



Please, do not give these worthless excuses for leasing agents any of your money. It may seem like a good deal at first, but they will charge you until your bank account is empty for NOTHING.