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Payment method
all major credit cards, mastercard, visa, discover, amex
Neighborhoods
Southwest Houston, Gulfton
Categories

Reviews

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JB
Jennifer B.

11/19/2015

Overall

I have been taking my dogs to Best Friends for years. All of my dogs over the years have loved staying at Best Friends. When I pick them up, they are happy and healthy. Best Friends sends me pictures when I am away showing my dogs at play. When one of my dogs has needed special medical attention, Best Friends has carefully followed my and the vet's instructions to the T. Charlotte, my latest dog, is not a very friendly dog when it comes to people (early abuse) but she loves the people at Best Friends. The facility is clean and the pet accommodations are made to my order. I highly recommend Best Friends

aaroni

08/08/2009

Overall
Beware

We left our dog for six days. I gave them seven individual daily portions of food in zipper seal bags plus two treats per day; all with her name on each bag. They said they ran out of food on the fifth day. The REAL ISSUE was the TICK infestation. Upon picking her up we discovered ticks. We found ten to begin. Then after bathing her with flea and tick shampoo we found more. We took her to the vet to get bathed. They found seven more. It did not end there. This dog has never had any fleas or ticks. She had deer ticks as well as the smaller variety. She is an indoor dog, the yard was treated six weeks ago, she had been bathed by the vet one month ago, and she was just at the vet prior to, literally the day before, taking her to this stay. The staff was nice. We did not ask to see where dogs are kept. These are the facts. You decide.

Details

Phone: (713) 322-0842

Address: 5602 Royalton St, Houston, TX 77081

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