Foundation Systems Hawaii

Foundation Systems Hawaii did a great job in ensuring the stability of my home. They levelled the affected area of my home and demolished the existing deteriorating concrete post columns. They expertly constructed replacements for them by using current construction methods & materials to update the columns.
Starting with the communication and site appraisal with Mr. Kim Green, that was done with a detailed explanation, patience and understanding. The workmanship of Marcus, Bronson and Kealoha was top notch, as their hard work and taking an attention to detail to ensure that my home was going to be supported for decades to come. The initial anticipated timeline was that the work would take upwards to two day, although they completed it all in just under 1 1/2 days. Domingo Gomes and Kim Green came towards and at the end of the project to ensure their workmanship. If I ever need any further foundation work to be done, I'll hire them again.

Tim and the team at Foundation Systems Hawaii really went above and beyond for me. If you want your foundation work done right with very high peace of mind, then Tim's team is really the only choice on this island.

My house is 70 years old in Palolo and has significant lean due to the softer soil it sits on. I got 10 different quotes from other foundation companies, contractors, and structural architecture firms, and got a whole range of prices and solutions from all of them. I actually ended up choosing another foundation company because their price was closer to my budget range even though I knew Foundation System's solution would have been the best choice.

When it came time for the other company to start the work, they called me and said they actually aren't able to complete the job and offered me a refund.... I panicked and contacted Tim right away. Immediately after speaking with him, I felt better. He said he would meet me personally at my property to assess the situation and see what they can do to work with my budget.

I don't know about you, but I don't know many organizations where the CEO personally comes out to house calls to help their customers - this felt really personalized and I can honestly say I felt taken care of throughout the whole process.

Tim understood that I was on a tight deadline, and was able to get his guys to start work within a week and they finished within 3 days. I can't tell you the kind of relief I had knowing that his team came and drilled 5 micropiles 12 feet into the ground to hit bedrock, then go 5 feet deeper on all corners of my house. They also used their tie-back system to hold up one of the side walls that actually acts as a retaining wall for the other building on the property that sits higher on the hill.

At the end of the day, this house is never moving again, and I owe it all to the wonderful team at Foundation Systems of Hawaii.